Restaurant Host(ess) Council Room Part Time

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.13 - $12.03

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

The Pueblo of Sandia operates a distinguished restaurant and bar where guest experience is a top priority. Rooted in principles of integrity, fairness, collaboration, communication, and a strong recognition for performance excellence, this establishment is dedicated to creating an atmosphere where both guests and employees thrive. With a focus on attracting and retaining a qualified workforce, the Pueblo of Sandia provides ample opportunities for growth and ongoing success within the hospitality sector.

The role of Restaurant Host/Hostess at the Pueblo of Sandia is a vital position encompassing a blend of customer service, organizational skills, and team collaboration. As th... Show More

Job Requirements

Must be at least 18 years of age
able to successfully pass a stringent background investigation
able to pass pre-employment and random drug screening
ability to stand and/or walk for more than four hours per day
able to lift at least 25 pounds
capacity to work in moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises
able to perform moderate physical activity
punctual and reliable attendance
ability to work collaboratively and respond quickly to guest needs

Job Qualifications

Must be at least 18 years of age
high school diploma, GED certification or equivalent preferred
strong organizational skills
ability to handle multiple tasks simultaneously
excellent time management skills
strong communication and interpersonal skills
ability to deal professionally with the public
ability to work harmoniously with co-workers and supervisors
maintain highest standard of personal hygiene
knowledge of customer service best practices
basic proficiency with reservation systems preferred

Job Duties

Greets guests as they arrive with a friendly and welcoming demeanor
escorts guests to their tables providing assistance as needed
answers phone calls and inquiries regarding reservations in a professional manner
accurately records reservation details and special requests
communicates special requests or VIP guests to appropriate personnel
maintains a positive attitude and professional appearance
relays important information to guests such as wait times
inspects dining and serving areas to ensure cleanliness and proper setup
maintains contact with kitchen staff, management, serving staff, and customers
takes 'to go' orders, checks, and ensures all items are given correctly
takes room service orders and notifies room service attendant
performs daily transactions involving cash, credit cards, comps, and food vouchers
assists in taking food to rooms for room service
assists servers with drinks
makes daily floor plans of rotations for servers
packages takeout orders
keeps track of all servers to ensure guests seated with available server
helps bussers buss tables when needed
ensures guests have a great experience by balancing server and bartender workload
places guests on wait list and notifies when table is available
confirms with front desk about amenities
punctual and regular attendance as per policy
performs other job-related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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