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Restaurant Host - Ruscello - Southcenter

Job Overview

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Compensation

Hourly
Range $21.90 - $22.80
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
retirement plans
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom, Inc. is a leading fashion retailer renowned for its commitment to quality, excellent customer service, and a wide range of high-end products. Established as a premier destination for apparel, shoes, and accessories, Nordstrom prides itself on creating an outstanding shopping experience for its customers. The company operates numerous stores across the United States with a strong online presence, consistently maintaining a focus on innovation, employee engagement, and customer satisfaction. Nordstrom is dedicated to fostering an inclusive and supportive culture where employees can thrive and grow in their careers.

The role of the host/hostess at Nordstrom is a vital front-line position that exemplifies the company’s dedication to superior customer service. This role is designed for individuals who are self-motivated, friendly, and capable of creating a welcoming atmosphere for restaurant guests. The host or hostess is responsible for greeting and seating customers quickly and professionally, ensuring a positive first impression that aligns with Nordstrom’s customer service standards. This position requires an individual who can effectively communicate the restaurant’s menu offerings and products with enthusiasm, enhancing the customer experience and encouraging repeat business.

In addition to direct customer interaction, the host/hostess plays a supportive role in training new employees, positively reinforcing successful performance, and providing assistance as needed. The role may also involve supporting various operational facets of the restaurant, such as answering telephones, completing financial transactions, managing stock, performing cleanup duties, and handling documentation. Given the fast-paced nature of the role, the host/hostess must be adaptable to a varying schedule and maintain a flexible approach to work hours based on business needs.

This hourly position offers competitive pay ranging from $21.90 to $22.80, varying by location and dependent on the candidate’s relevant skills, knowledge, and experience. Nordstrom also provides a comprehensive benefits package supporting employee well-being and work-life balance, including medical, dental, vision coverage, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and access to employee assistance programs. In addition, this role may be eligible for performance-based incentives or bonuses, enhancing the overall compensation and recognition for dedicated employees.

Nordstrom promotes equal employment opportunities and complies with all local regulations regarding the hiring process, including background check policies and accommodations for applicants with disabilities. The company takes pride in creating a diverse and inclusive workplace, ensuring all employees feel valued and supported. By joining Nordstrom as a host/hostess, candidates become integral members of a respected retail leader that values professionalism, customer service excellence, and employee growth opportunities.

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate clearly and professionally with customers and coworkers
  • Thrived in a fast-paced environment
  • Ability to work a flexible schedule
  • Possession of a food handler's card where required by local and state regulations
  • One or more years of experience in food service or hospitality preferred

Job Qualifications

  • Ability to communicate clearly and professionally with customers and coworkers
  • Thrived in a fast-paced environment
  • Ability to work a flexible schedule
  • Possession of a food handler's card where required by local and state regulations
  • Preferred one or more years of experience in food service or hospitality

Job Duties

  • Greet and seat customers quickly and in a professional manner
  • Share knowledge and enthusiasm about the restaurant's menu and products with customers
  • Assist with new employee training by positively reinforcing successful performance and offering assistance as needed
  • Support other areas of the restaurant as requested, such as answering telephones, completing financial transactions, stock work, cleanup, and documentation
  • Adapt to varying work hours and schedules depending on business needs

Job Location

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