Restaurant Host - Ruscello - Southcenter

Nordstrom, Inc. is a leading fashion retailer known for its commitment to providing an unparalleled shopping experience through a combination of high-quality products, exceptional customer service, and a strong company culture. Established over a century ago, Nordstrom has expanded its presence across the United States and Canada, offering apparel, shoes, accessories, and cosmetics from a wide range of brands. The company prides itself not only on its extensive product assortment but also on fostering a workplace environment that encourages growth, diversity, and a focus on customer satisfaction. Nordstrom operates various retail formats, including full-line stores, Nordstrom Rack off-price stores, and an evolving digital commerce platform that caters to an increasingly online-savvy clientele. Within this dynamic retail environment, Nordstrom is dedicated to supporting its employees with comprehensive benefits and opportunities for career advancement.

This role of Host/Hostess within Nordstrom's restaurant or dining services is designed for individuals who are enthusiastic about delivering outstanding customer service while maintaining an efficient flow of operations in a fast-paced environment. The ideal candidate is self-motivated, personable, and possesses excellent communication skills enabling them to greet and seat customers promptly and professionally. This role is pivotal in shaping the guest experience from the moment they enter the establishment to when they are seated, requiring attentiveness, organization, and a positive attitude.

As a Host/Hostess, you will share your enthusiasm and knowledge about the restaurant's menu and offerings with customers, contributing to an inviting ambiance that encourages repeat visits. The position is also instrumental in helping train new employees by reinforcing positive behaviors and providing support as needed, demonstrating leadership potential even in an entry-level role. Flexibility is essential, as the schedule will vary weekly based on business demands, demanding adaptability and a willingness to support other restaurant areas, including answering phones, handling financial transactions, stocking, cleanup, and documentation tasks.

The hourly pay for this position ranges from $21.90 to $22.80, reflecting the role's value within the company and the competitive nature of the hospitality sector. Nordstrom also offers performance-based incentives and bonuses for eligible employees, underscoring their dedication to rewarding outstanding contributions.

Beyond salary and incentives, Nordstrom provides a robust package of employee benefits designed to support their workforce and families. These benefits include medical, vision, dental insurance, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs (EAP). Such comprehensive offerings highlight Nordstrom's commitment to employee well-being and work-life balance.

This position, while focused on key responsibilities such as customer greeting and seating, training assistance, and cross-department support, is not all-encompassing. Candidates should anticipate additional duties and responsibilities as the business evolves, and opportunities to grow within the company are available. Nordstrom also ensures compliance with legal requirements pertaining to background checks, anti-discrimination policies including accommodations for applicants with disabilities, and transparent communication relevant to specific state laws. This role provides an excellent opportunity for individuals seeking to grow their career in hospitality within a prestigious retail environment known for valuing its employees.