Restaurant Host - Roy's (Part Time & On Call)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k Retirement Plan
Employee Discounts
Complimentary Meals
Employee golf privileges

Job Description

Pebble Beach Company, headquartered in Pebble Beach, California, is a premier hospitality and leisure company known for its world-class resorts, golf courses, and unique guest experiences. The company operates several iconic resorts including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero, which are recognized internationally for luxury and exceptional service. In addition to these resorts, Pebble Beach Company manages five renowned golf courses such as the Pebble Beach Golf Links, which is famously set to host the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and The Hay, a short course designed by Tiger Woods. The organization’s prestigious reputation extends beyond golf, encompassing scenic landmarks like the 17-Mile Drive and the Forbes Five-Star certified Spa at Pebble Beach, which has held this distinguished rating since 2014. Complementing its resort and golf operations, Pebble Beach Company also offers culinary and retail experiences that delight visitors from around the globe. Annually, the company hosts high-profile events including the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine, and the PURE Insurance Championship, which attract international attention and underline its status in the luxury hospitality sector.

The Restaurant Host position at Pebble Beach Company plays a vital role within this illustrious environment, responsible for providing guests with a welcoming, professional, and seamless dining experience. The ideal candidate will greet guests upon arrival, manage the dining room reservations and seating arrangements, and ensure the smooth flow of guests through the dining area. This role is pivotal for maintaining high service standards and ensuring guest satisfaction, particularly important in a high-volume, luxury setting. The Restaurant Host will monitor reservations, manage the waiting list, assign tables, and coordinate with dining room staff to address guest needs promptly and efficiently. Additionally, the Host supports special event setups and daily operational tasks, contributing significantly to the overall dining atmosphere.

Pebble Beach Company offers competitive pay of $20.00 per hour plus gratuity for this role, reflecting its commitment to recognizing and rewarding the valuable contributions of its team members. The company is invested in employees' growth and wellness, providing comprehensive health benefits for full-time employees including medical, dental, vision, and life insurance. Employees have access to an on-site Health & Wellness Center offering free medical services to support their health and that of their families. Retirement planning is strongly encouraged with a 401(k) program that includes a company match and additional quarterly and discretionary contributions based on hours worked. Staff enjoy exclusive discounts across Pebble Beach restaurants, retail shops, and spa facilities, as well as hotel discounts during select seasons. Employee golf privileges, ongoing learning and career development opportunities, and complimentary meals during shifts are additional perks that make working at Pebble Beach Company a desirable career choice.

This role is suited for individuals passionate about hospitality, able to maintain professional demeanor under pressure, and who thrive in dynamic, guest-focused environments. Pebble Beach Company prides itself on being an Equal Employment Opportunity/Affirmative Action employer, committed to diversity and inclusion while maintaining a drug-free workplace.

Job Requirements

  • Minimum of one-year experience as a host in a high-volume restaurant
  • Food safety certification required
  • High school diploma or equivalent
  • Ability to oversee the efficient seating and scheduling of guests
  • Maintain a professional demeanor in stressful situations and stand for long periods of time
  • Excellent customer service skills

Job Qualifications

  • Minimum of one-year experience as a host in a high-volume restaurant
  • Food safety certification
  • High school diploma or equivalent
  • Excellent customer service skills
  • Ability to oversee the efficient seating and scheduling of guests
  • Maintain a professional demeanor in stressful situations and stand for long periods of time
  • Working knowledge of Microsoft Office and POS systems helpful

Job Duties

  • Oversee and assist in maintaining cleanliness of outlet
  • Describe table settings to busser, whenever set-up differs from the usual
  • Ensure coverage of the entrance, greeting arriving guests and thanking those that are leaving
  • Assist with special event set-up, such as skirting buffet or inserting menu cards
  • Check reservations in book and assign table numbers
  • Ensure availability for resort guests
  • Call to confirm large parties
  • Check schedule and staffing levels
  • Check all menus for cleanliness and accuracy
  • Answer the telephone, take reservations and give directions to restaurant
  • Maintain waiting list, select table and escort guests to the table
  • Resolve guest problems whenever possible and direct communication with manager
  • Answer questions regarding menu items
  • Schedule reservations according to established procedures
  • Take beverage order and serve drinks when necessary
  • Provide captain's list when necessary
  • Bring guests' needs to the attention of appropriate dining room staff or management
  • Complete daily labor report
  • Assign stations to wait staff
  • Comply with all Pebble Beach Company safety, health and general policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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