Restaurant Host or Hostess

P.F. Chang's China Bistro is a renowned restaurant chain specializing in Asian cuisine, offering an innovative blend of traditional and modern flavors. Known for its upscale casual dining experience, P.F. Chang's combines high-quality ingredients with exceptional service to create memorable dining moments for guests across various locations. With a commitment to cultivating a welcoming environment, P.F. Chang's takes pride in promoting from within and fostering professional growth among its team members. The restaurant values flexibility, inclusivity, and a strong team spirit, making it a desirable workplace for individuals passionate about the food and hospitality industries.

We are currently seeking enthusiastic and dedicated individuals to join our team as Hosts or Hostesses, with opportunities available for both full-time and part-time employment. This role is a pivotal part of delivering outstanding customer service by managing the flow of guests within the restaurant efficiently and courteously. The position offers competitive pay ranging from $15.50 to $18.50 per hour, depending on experience, with flexible scheduling, paid on-the-job training, and numerous advancement opportunities.

As a Host or Hostess at P.F. Chang's, you will be the first friendly face guests see, responsible for creating a warm, professional impression from the moment they enter until they leave. Your role will involve greeting guests, managing reservations, accurately quoting wait times during busy periods, and responding to any inquiries with a positive and helpful attitude. You will be crucial in maintaining high standards of safety and sanitation in the lobby and near the entrance, as well as overseeing crowd control to ensure a smooth operation.

The role also involves mastering the restaurant's seating layout and understanding how server sections are managed to effectively coordinate guest seating and optimize flow. Efficient table setting and clearing are essential and must align with P.F. Chang's exacting standards. Additional responsibilities include supporting curbside pickup and takeout services and assisting with side work duties as necessary during each shift.

This position is an excellent opportunity for individuals seeking to enter the hospitality industry without prior experience, as comprehensive training will be provided. Strong customer service skills, effective communication, and the ability to multitask in a fast-paced, team-oriented environment are key attributes for success. Flexibility in availability and the ability to work various shifts are required to meet the restaurant’s operational needs.

By joining P.F. Chang's team, you become part of a culture that values more than just a job; it embraces a purpose driven by celebrating life, family, and food. Employees enjoy a variety of unique benefits including competitive pay, flexible scheduling, employee referral programs, discounted meals, and exclusive team member discounts. Notably, most locations close on Thanksgiving and Christmas, allowing our team members to spend time with family during these important holidays. For qualifying team members, we offer a 401(k) retirement plan, medical, dental, and vision insurance options, paid sick leave in qualifying regions, and other comprehensive benefits geared toward supporting the health and well-being of our employees.