Restaurant Host or Hostess

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and maintaining high service standards across its diverse portfolio of hotels and resorts. With a presence in over 130 countries, Marriott provides broad opportunities for career advancement, employee development, and global travel benefits, making it an ideal place for individuals passionate about hospitality to grow professionally. Marriott's Augustino's Restaurant offers a vibrant dining environment where guests from around the world can enjoy high-quality cuisine accompanied by warm and attentive service, reflecting the core values of the Marriott brand.

The role of a Host or Hostess at Augustino's Restaurant is a critical entry point into Marriott's hospitality team. This hourly non-exempt position, paying $13.00 per hour, focuses on greeting and seating guests while upholding Marriott's renowned service and hospitality standards. The role is designed to ensure that guests receive prompt and courteous service from the moment they arrive, setting the tone for their dining experience. Hosts and Hostesses work under the supervision of the Restaurant Manager, Assistant Manager, and Restaurant Supervisor, and play an essential part in managing guest flow, optimizing server workload, and maintaining an inviting restaurant environment.

In this role, associates will be responsible for greeting guests with warmth and enthusiasm, managing seating arrangements strategically to balance server stations, and ensuring that all guests experience timely and exceptional service. Hosts are expected to monitor dining areas continuously, maintaining cleanliness, table readiness, and addressing any guest concerns or feedback promptly. Additionally, the position requires coordination with restaurant staff on break schedules, side work assignments, and shift transitions to maintain seamless operations.

Candidates for this position must be able to perform essential functions such as verbal communication with guests and coworkers, working efficiently under pressure, and enduring prolonged periods of standing or walking. The role also requires physical capability to lift up to 30 pounds and keen attention to detail in maintaining the overall cleanliness and organization of the dining area. Knowledge of menu items, local city attractions, transportation options, and hotel services enhances the ability to provide well-rounded assistance and recommendations to guests. Employees are expected to adhere strictly to Marriott’s grooming and uniform standards to ensure a professional appearance.

This position offers a unique opportunity to engage directly with guests, develop valuable hospitality skills, and explore future career paths within Marriott International. With shifts typically scheduled from 7:00 am to 1:30 pm and 5:00 pm to 9:30 pm, flexibility is needed to accommodate varying guest demands. Marriott also encourages internal growth, whereby individuals demonstrating dedication and excellence have opportunities to advance into supervisory or managerial roles.

Marriott International provides comprehensive travel benefits, enabling employees to explore new locations worldwide at preferential rates, contributing to job satisfaction and work-life balance. Additionally, Marriott fosters a supportive and inclusive work environment, emphasizing teamwork, professionalism, and continuous learning. For those passionate about creating memorable guest experiences and driven by a dynamic, customer-focused environment, the Host or Hostess role at Augustino's Restaurant offers an engaging and rewarding career pathway within the global hospitality industry.