Restaurant Host, Olive and Sea - Hilton Fort Lauderdale Marina

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for its exceptional service and commitment to creating memorable guest experiences. As a company, Hilton operates a diverse portfolio of world-class hotels and resorts that welcome millions of guests annually, emphasizing quality, innovation, and comfort. With a rich history of hospitality excellence, Hilton has established a culture that values teamwork, integrity, leadership, and a passion for making every stay remarkable. The company prides itself on fostering an award-winning workplace environment that supports the growth and well-being of its Team Members, acknowledging their critical role in delivering the warm, welcoming atmosphere Hilton is known for worldwide.

This role as a Restaurant Host at Hilton is a vital position within its dining operations, designed for individuals who thrive on delivering exceptional customer service and creating first impressions that leave lasting positive impacts. The core responsibility is to warmly greet guests, ascertain their needs, and manage seating arrangements to ensure a smooth and enjoyable dining experience. Beyond seating guests, the Restaurant Host supports various aspects of restaurant operations such as managing the seating chart, monitoring dining room activity, and assisting in service preparations like stocking supplies and folding silverware. The role demands a proactive approach to responding to guest inquiries and special requests, ensuring a seamless flow of service and satisfaction.

Hilton emphasizes the values that drive success in this role: a genuine passion for hospitality, uncompromising integrity, strong leadership qualities, and a team-oriented mindset. The company believes that accountability and urgency in addressing guest needs create a meaningful and memorable guest experience. Hilton not only aims to provide outstanding service to guests but also invests heavily in the well-being and professional growth of its Team Members. Benefits include impressive travel discounts, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and welfare benefits. This supportive environment aligns with Hilton's philosophy of creating an exceptional workplace culture recognized by multiple prestigious industry awards.

Working as a Restaurant Host at Hilton is more than just a job; it is a chance to be part of a global community dedicated to excellence in hospitality. Team Members are encouraged to bring their unique talents and enthusiasm to a role where they can shine, contribute to a world-class guest experience, and build a meaningful career. Hilton’s commitment to its Team Members' growth and satisfaction promises a rewarding journey for anyone ready to make a positive impact every day. Join Hilton to step into a career with purpose, respect, and unmatched opportunities in the hospitality industry.

Job Requirements

  • high school diploma or equivalent
  • some customer service experience preferred
  • excellent verbal communication skills
  • basic computer literacy
  • ability to stand for extended periods
  • availability to work flexible hours including evenings and weekends
  • friendly and approachable demeanor

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • strong communication and interpersonal skills
  • ability to handle guest inquiries professionally
  • capability to manage multiple tasks efficiently
  • basic knowledge of restaurant operations
  • ability to work in a fast-paced environment

Job Duties

  • greet guests warmly and ascertain their needs quickly and effectively
  • seat guests and manage the seating chart to maintain a smooth flow
  • monitor dining activity to ensure guest satisfaction
  • respond promptly and knowledgeably to guest inquiries and special requests
  • perform opening and closing tasks in the dining area
  • assist with service preparation tasks such as stocking and folding silverware
  • support general restaurant operations to enhance guest experiences

Job Criteria

Experience

Entry Level (1-2 years)


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