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Restaurant Host - Marketplace Café - Old Orchard Center

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.35 - $18.05
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom is a leading fashion retailer renowned for its exceptional customer service, quality products, and commitment to a superior shopping experience. Founded over a century ago, Nordstrom has expanded its presence across the United States, offering a wide range of apparel, footwear, accessories, and beauty products. The company is dedicated to providing an inclusive and supportive work environment where employees can thrive and grow professionally. With a strong reputation for valuing its employees, Nordstrom ensures competitive compensation, comprehensive benefits, and opportunities for career advancement within the retail and hospitality sectors.

This position is for a Host/Hostess role within Nordstrom's restaurant or cafe setting. The ideal candidate is self-motivated, friendly, and committed to delivering outstanding customer service daily. As a Host/Hostess, you will be the first point of contact for guests, responsible for greeting and seating customers quickly and professionally. This role requires effective communication skills, enthusiasm for the restaurant’s menu and offerings, and the ability to operate in a fast-paced environment. Responsibilities include assisting with new employee training by reinforcing successful performance, supporting other areas of the restaurant such as answering phones, completing financial transactions, stocking, cleanup, and documentation. The schedule for this position varies weekly based on business needs, requiring flexibility. This role offers an hourly wage ranging from $17.35 to $18.05 depending on location and experience, with the potential for performance-based incentives or bonuses. Nordstrom supports its employees with comprehensive benefits including medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs. This is an excellent opportunity for individuals seeking to build a career in hospitality within a respected retail company that values quality customer interactions and employee well-being.

Job Requirements

  • Ability to communicate clearly and professionally with customers and coworkers
  • Ability to work in a fast-paced environment
  • Willingness to work a flexible schedule
  • Possession of a food handler's card where required by local and state regulations
  • Minimum of 1 year experience in food service or hospitality preferred
  • Legal authorization to work in the United States
  • High school diploma or equivalent

Job Qualifications

  • Excellent communication skills
  • Ability to thrive in a fast-paced environment
  • Experience in food service or hospitality preferred
  • Knowledge of restaurant menu and products
  • Ability to train and support new employees
  • Good organizational skills
  • Positive attitude and strong customer service orientation

Job Duties

  • Greet and seat customers quickly and in a professional manner
  • Share knowledge and enthusiasm about the restaurant's menu and products with customers
  • Assist with new employee training by positively reinforcing successful performance and offer assistance as needed
  • Support other areas of the restaurant as requested such as answering telephones, completing financial transactions, stock work, cleanup and documentation
  • Work a flexible schedule to meet business needs
  • Maintain a friendly and welcoming environment for guests
  • Ensure compliance with health and safety regulations

Job Criteria

Experience

No experience required


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