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Restaurant Host / Hostess - Part Time AM Shift -Hilton Des Moines Downtown
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
401k
Paid Time Off
Daily Pay
Free parking
discounted hotel stays
Continuing Education Benefits
Job Description
Hilton is a globally renowned hospitality company with a rich history dating back to 1919. Known for its leadership in the hotel and lodging sector, Hilton offers an array of accommodations ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has been dedicated to providing exceptional guest experiences through superior service, premium amenities, and great value. The company’s vision, "to fill the earth with the light and warmth of hospitality," inspires its global team to create remarkable hospitality experiences day in and day out. The values that Hilton's team members embody... Show More
Job Requirements
- High school graduate or equivalent
- ability to read and write English
- previous experience as a restaurant greeter preferred
- excellent interpersonal and communication skills
- ability to handle guest complaints in a professional manner
- ability to work a part-time AM shift approximately four days per week
- reliable and punctual
- ability to perform physical tasks such as moving throughout a crowded room
- flexibility to perform opening and closing duties
- willingness to assist with side work
- team-oriented attitude
Job Qualifications
- High school graduate or equivalent
- restaurant greeter experience preferred
- knowledge of restaurant operations including appropriate staffing levels and guest relations
- ability to read and comprehend English language materials
- ability to speak English sufficient for small employee meetings
- ability to remember, recite and promote menu items
- ability to move through crowded areas to seat guests
- effective customer service skills including complaint handling with empathy and proactive solutions
Job Duties
- Welcome guests and ascertain their dining needs
- take reservations and monitor the reservation system
- seat guests and manage the seating chart
- monitor restaurant activity to determine seating and dining flow
- perform opening and closing duties as needed
- assist others with side work including cleaning, stocking, polishing, folding silverware
- ensure knowledge of menu
- respond to guest inquiries and requests in a timely, friendly and efficient manner
- assist fellow team members and other departments wherever necessary to maintain positive working relationships
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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