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Alderbrook Resort & Spa logo

Restaurant Host / Hostess

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $18.00 - $24.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

401(K) retirement plan with employer contributions
Paid sick time
Free daily meals
Free kayak and paddleboard rentals
Employee discounts on rooms
employee discounts on spa services
Employee discounts on restaurant services

Job Description

Alderbrook Resort & Spa is a renowned luxury resort located on the scenic Hood Canal in Union, Washington. Known for its breathtaking natural surroundings, exceptional hospitality, and upscale amenities, the resort offers guests a perfect blend of serenity and adventure. Catering to travelers seeking high-quality accommodations, gourmet dining, and rejuvenating spa experiences, Alderbrook Resort & Spa has established itself as a premier destination in the Pacific Northwest. The resort employs a diverse and inclusive workforce, fostering a supportive, collaborative work environment where employee growth and career advancement are prioritized. Alderbrook Resort & Spa is dedicated to providing a memorable guest... Show More

Job Requirements

  • WA Food Worker Card required within 14 days after hire
  • WA Class 12/13 Alcohol Server Permit (MAST) required within 60 days after hire

Job Qualifications

  • 1+ years' experience as a host/hostess or similar
  • Capable of clear written composition
  • Strong comprehension
  • Safety-conscious mindset
  • Basic math
  • General computer use
  • Typing
  • Intermediate English (reading and writing)
  • Advanced spoken English
  • Flexible work availability including weekends and holidays required
  • Equivalent education, skills, and/or experience necessary to perform the essential functions may be considered

Job Duties

  • Maintain knowledge of floor charts, seating numbers, restaurant layout, menu ingredients, reservation policies, and host duties
  • Answer the phone and complete accurate reservations with guest's full name and contact number
  • Make a great first impression with posture and appearance, always complying with Alderbrook Resort & Spa appearance standards
  • Engage guests in conversation as you seat them, and thank them as they depart, inviting them to return
  • Assist with clearing and resetting tables within 2 minutes if needed and accurately update the status of available tables
  • Open the door for guests entering or leaving the restaurant when possible
  • Record guest names and the number of people in the party when immediate seating is limited
  • Provide estimated wait time and call out the name and number of the party when tables become available
  • Seat guests based on their preference, accommodating special seating requests whenever possible, and balance customer flow in service stations
  • Upon seating, offer guests a menu, inform them of their server's name, and inspect the table for proper presentation and completeness
  • Relay messages to servers and bus persons as needed, and complete bathroom checks
  • Help bus and set tables, complete side work, and employ teamwork

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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