Restaurant Host - Bazille - Valley Fair

Nordstrom is a leading fashion specialty retailer known for its commitment to providing exceptional customer service and a high-quality shopping experience. Established over a century ago, Nordstrom has grown into a premier destination for fashion-forward customers seeking apparel, shoes, accessories, and beauty products. With locations across the United States and Canada, Nordstrom operates department stores, Nordstrom Rack outlets, and offers an extensive online shopping platform. The company's emphasis on customer satisfaction, employee development, and innovative retail strategies have contributed to its strong reputation and loyal customer base. Nordstrom fosters a vibrant and inclusive workplace where employees are empowered to grow professionally and personally in a supportive environment.

The Host/Hostess role at Nordstrom is vital in delivering exceptional frontline customer service within the restaurant or café settings inside the retail locations. This position is designed for self-motivated, friendly individuals who thrive in fast-paced environments and are passionate about engaging with customers. Hosts and Hostesses at Nordstrom greet and seat customers promptly and professionally while ensuring a welcoming atmosphere that reflects the brand's standards. In addition to managing seating arrangements, the role involves sharing enthusiasm about the menu offerings and assisting new employees through positive reinforcement and support during their training.

Beyond direct guest interaction, the Host/Hostess also contributes to other operational areas such as answering telephones, handling financial transactions, stocking supplies, performing cleanup tasks, and maintaining proper documentation as needed. The schedule for this position can vary weekly based on the business needs, requiring flexibility from the candidate. Nordstrom offers a competitive hourly pay range between $20.60 and $21.40, which reflects job-related knowledge, skills, location, and experience.

Nordstrom prioritizes its employees by offering a comprehensive benefits package that includes medical, vision, dental coverage, retirement savings plans, paid time off, and life and disability insurance. Additionally, staff enjoy perks such as merchandise discounts and access to Employee Assistance Programs (EAP). The position may also be eligible for performance-based bonuses, further highlighting the company’s commitment to rewarding dedication and excellence.

This role is integral to the smooth operation of Nordstrom's dining environments, ensuring a seamless, welcoming experience for all guests. With an emphasis on teamwork, clear communication, and adaptability, the Host/Hostess position provides an excellent opportunity for individuals looking to grow within the hospitality industry while being part of a respected retail brand.