Restaurant Host - Bazille - Stonebriar Centre

Nordstrom, Inc. is a leading fashion retailer known for its commitment to providing superior customer service and an exceptional shopping experience. Established as a premier department store chain, Nordstrom offers a wide range of high-quality apparel, shoes, cosmetics, and accessories. With its deep-rooted dedication to quality and a customer-first approach, Nordstrom has built a strong brand reputation and loyal customer base across the United States. The company emphasizes inclusivity, career growth, and employee support, making it an attractive destination for those passionate about retail and hospitality careers.

This position is for a Host/Hostess within one of Nordstrom's dining facilities, where hospitality meets exceptional service. The ideal host or hostess thrives in a fast-paced environment and is deeply committed to making every guest feel welcomed and valued. As the first point of contact for customers, this role holds significant responsibility in ensuring timely and professional greetings and seating, contributing directly to an outstanding dining atmosphere.

The Host/Hostess position demands excellent interpersonal and communication skills. Candidates are expected to not only manage the seating chart efficiently but also share their enthusiasm and knowledge about the restaurant's menu and products, enhancing the guest experience. The role may also involve supporting various operational tasks such as answering phones, handling financial transactions, restocking supplies, cleaning, and completing documentation, providing a well-rounded experience within the restaurant setting.

Nordstrom values team players who are enthusiastic about supporting their coworkers and enhancing the overall dining operation. Part of the role includes assisting in training new employees by reinforcing positive performance and providing guidance when necessary, fostering a culture of continuous learning and improvement.

The schedule for this position is flexible and may vary weekly based on the business needs, requiring a candidate who can adapt to different working hours. The pay range for this hourly role is between $15.75 and $16.35, commensurate with location, experience, and skills.

Nordstrom takes pride in being an employer that recognizes the value of its workforce and provides comprehensive benefits. Employees in this role may be eligible for performance-based incentives or bonuses. Benefits include 401(k) retirement plans, medical, vision, dental, life, and disability insurance, paid time off, holidays, merchandise discounts, and employee assistance programs. Eligibility for benefits varies depending on job classification, employment length, and location.

Nordstrom also prioritizes equal opportunity and reasonable accommodations for applicants with disabilities. For applicants in locations such as Los Angeles or San Francisco, Nordstrom complies with local ordinances regarding background checks and fair hiring practices, ensuring fair consideration for candidates with criminal histories.

This job description covers the fundamental responsibilities and qualifications required for the Host/Hostess role but is not exhaustive. Additional duties may be assigned as needed. Nordstrom encourages candidates who seek a dynamic, engaging, and supportive work environment within the hospitality and retail industry to apply and join their team.