Restaurant Host - Bazille - St John's Town Center

Nordstrom, Inc. is a leading fashion retailer renowned for its exceptional customer service, wide range of apparel, accessories, and shoes, and a commitment to creating an inspiring shopping experience for its customers. Established over a century ago, Nordstrom has grown from a small shoe store in Seattle to a nationwide fashion destination with full-service stores across the United States and an influential online presence. Known for blending high-quality products with personalized customer care, the company fosters an inclusive and dynamic work environment where employees are valued as the key drivers of retail success.

The position available is for a Host/Hostess within one of Nordstrom's fashion-oriented restaurant locations. This role is essential in establishing a warm and inviting atmosphere for guests as they enter the restaurant. The ideal candidate is self-motivated, friendly, and passionately committed to delivering outstanding customer service each day. The host or hostess plays a pivotal role in ensuring that every customer is greeted promptly and professionally, contributing directly to overall customer satisfaction and the restaurant's operational flow.

In this role, you will welcome customers, seat them efficiently, and share your enthusiasm and knowledge about the restaurant’s menu and offerings, guiding guests in their dining experience. Additionally, you will support new employee onboarding by assisting with training and positively reinforcing successful performance to help build a cohesive and well-informed team. Flexibility is key, as the schedule may vary week to week based on the restaurant’s business needs, requiring adaptability and a proactive approach.

Beyond the front-of-house duties, this position includes supporting various other restaurant functions such as answering telephones, completing financial transactions, restocking supplies, assisting with cleanup, and maintaining documentation. This multifaceted role requires excellent communication skills, the ability to thrive in a fast-paced environment, and a strong team-oriented mindset. The job offers an hourly wage between $15.75 and $16.35, dependent on location and candidate experience, and may include performance-based bonuses.

Nordstrom values its employees and supports them with comprehensive benefits including medical, dental, vision coverage, life and disability insurance options, paid time off, holidays, and a 401(k) retirement plan. Employees also enjoy merchandise discounts and access to Employee Assistance Programs (EAP) to help balance work and personal life. Additionally, Nordstrom complies fully with legal requirements and promotes an inclusive workplace respectful of diversity and equal opportunity, including accommodations for applicants with disabilities.

This opportunity is ideal for individuals with at least one year of experience in food service or hospitality, who hold or are eligible for a food handler’s card where required by local regulations. If you have excellent communication skills, a professional attitude, and a passion for delivering exemplary guest experiences, this role at Nordstrom’s restaurant team is a perfect fit. The company encourages applicants from diverse backgrounds and promotes fairness in hiring practices, including considerations for applicants with criminal histories in accordance with local laws.

By joining Nordstrom’s restaurant team as a Host/Hostess, you will be part of a respected brand that not only prioritizes customer service excellence but also invests in the professional growth and well-being of its employees. This role offers a chance to thrive in a dynamic working environment and contribute meaningfully to creating memorable experiences for every guest who walks through the door.