Restaurant Host

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, recognized for its commitment to culture, place, and people. As a luxury hotel and award-winning restaurant operator, the company is deeply rooted in authentic storytelling and delivers exceptional service, making it a respected name in the hospitality industry within the region. Heritage Hotels & Resorts prides itself on creating a welcoming environment not only for guests but also for its team members and the broader community. Their approach to hospitality emphasizes community pride and attentiveness to every detail of the guest experience. With a strong foundation in New Mexico's unique culture and heritage, the group offers travelers a distinguished and memorable stay paired with exceptional culinary experiences. As a locally owned group, they integrate community values into their workplace culture and service philosophy, fostering an environment where employees can grow professionally and contribute meaningfully to the guest experience. The property portfolio includes luxury hotels and multiple restaurants, each aiming to exceed guest expectations through authentic, personalized service and an inviting atmosphere. The group takes pride in offering competitive pay and comprehensive benefits, including a 25% 401(k) match, generous employee discounts across their hotels, restaurants, spas, and retail outlets, complimentary meals during shifts, free employee parking, and a supportive team culture centered on growth and advancement opportunities. It is a workplace deeply embedded in New Mexico’s culture and community spirit, making it an ideal employer for hospitality professionals looking to thrive in a dynamic, values-driven environment.

The role of Restaurant Host at Heritage Hotels & Resorts is a vital one, serving as the first point of contact for guests and significantly shaping their dining experience. The Restaurant Host is responsible for welcoming guests warmly, managing seating flow efficiently, and supporting the smooth operation of dining services. This role ensures that guests feel comfortable and valued from the moment they arrive, contributing to a positive and seamless dining atmosphere. The host will manage table assignments, helping to balance server rotations and enhance service efficiency, an essential function during busy or high-volume periods. Exceptional communication skills are necessary to relay guest needs and table status to other dining room staff, ensuring coordinated service. The position requires someone who is friendly, professional, attentive, and excellent at multitasking in a fast-paced environment. It also demands a keen attention to detail and the ability to work collaboratively within a team. Candidates must have a strong work ethic and a positive attitude, with at least a high school diploma or equivalent. Preference will be given to those with high-volume or fine dining experience. A current New Mexico Food Handler Certification is required, reflecting the importance of food safety compliance in this role. Flexibility is also key, as the position requires availability to work nights, weekends, and holidays. This opportunity is particularly well-suited for individuals passionate about hospitality who want to engage with guests and contribute to a vibrant team culture in one of New Mexico’s leading hospitality groups.