Job Overview

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Compensation

Hourly
Exact $16.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Competitive hourly pay
tip opportunities
flexible scheduling
opportunities for growth
Employee meals or discounts
supportive work environment

Job Description

Our establishment is a well-regarded restaurant known for creating a welcoming atmosphere and delivering excellent dining experiences. We pride ourselves on our commitment to customer satisfaction, not only through our cuisine but also via attentive service and efficient operations. Our team works collaboratively to maintain a lively and enjoyable environment for both guests and staff, making us a preferred choice for patrons seeking quality meals and friendly service.

We are currently seeking a Host / To-Go Specialist to join our dynamic team. In this hybrid role, you will be the vital first and last point of contact for all guests, whether they are dining in our comfortable space or picking up a takeout order. This position is perfect for individuals who enjoy engaging with people and thrive in a bustling restaurant environment. As a Host / To-Go Specialist, your responsibilities will extend beyond greeting and seating guests; you will also manage takeout orders and provide exceptional customer service throughout every step of their visit.

The role demands a warm and friendly demeanor, effective communication skills, and an ability to multitask under pressure. You will be responsible for managing the waitlist and reservations efficiently to ensure smooth guest flow and minimal wait times. Additionally, you will prepare and package takeout orders, ensuring accuracy and timeliness while making sure every order includes all necessary items such as utensils and sauces. Maintaining a clean and organized host stand and pickup area is paramount to delivering a seamless guest experience.

Phone call handling for takeout inquiries and order assistance is also an essential part of the job, requiring professionalism and patience. Collaboration with servers, kitchen staff, and management is crucial to delivering a cohesive service experience during busy periods.

This position offers flexible scheduling options, accommodating both full-time and part-time availability. It provides opportunities for professional growth, including advancing into server roles or leadership positions within the company. Competitive hourly wages are supplemented with potential tip opportunities where applicable. Employees may also benefit from meal discounts and enjoy working in a supportive, team-oriented environment.

We encourage applicants who are friendly, reliable, and motivated to contribute to a positive workplace culture. Previous experience as a host, cashier, or in customer service is beneficial but not required, as we provide training to those eager to learn. Join us to become a valued member of a restaurant team dedicated to excellent service and memorable guest experiences.

Job Requirements

  • High school diploma or equivalent
  • Ability to work day, evening, and weekend shifts
  • Strong interpersonal and communication skills
  • Must be reliable and punctual
  • Ability to multitask in a fast-paced environment
  • Comfortable using POS systems and phone communication
  • Previous experience in a customer-facing role preferred but not necessary

Job Qualifications

  • Friendly, professional, and customer-service oriented
  • Strong communication and multitasking skills
  • Ability to stay organized in a fast-paced environment
  • Comfortable using POS systems and taking phone orders (training provided)
  • Reliable, punctual, and team-focused
  • Previous host, cashier, or customer service experience is a plus but not required

Job Duties

  • Welcome and seat guests with a warm, friendly attitude
  • Manage the waitlist, reservations, and guest flow efficiently
  • Prepare and package takeout orders accurately and promptly
  • Ensure all to-go items, utensils, and sauces are included
  • Handle phone calls and assist guests with questions or orders
  • Maintain a clean, organized host stand and pickup area
  • Communicate with servers, kitchen staff, and managers to ensure smooth service
  • Provide excellent customer service during busy periods

Job Criteria

Experience

No experience required


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