
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
401(k) match
Employee Discounts
Complimentary Meals
Free parking
supportive team culture
opportunities for growth
Job Description
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, distinguished by its profound respect for culture, place, and people. As a leader in the luxury hospitality industry, the group operates a series of elegant hotels and award-winning restaurants that are deeply rooted in authentic storytelling, exceptional service, and community pride. Heritage Hotels & Resorts thrives on creating unique and memorable experiences for its guests by combining luxury with a sincere commitment to the local heritage and environment. The organization fosters a workplace culture that values care, integrity, and inclusion, ensuring that both guests and employees are treated with the utmost respect and consideration. This dedication to quality and community has positioned Heritage Hotels & Resorts as a beloved institution within New Mexico, known for its outstanding hospitality and vibrant local presence.
The role of Restaurant Host at Heritage Hotels & Resorts is a vital position that acts as the initial point of contact for guests and plays a significant role in shaping a positive dining experience. The Restaurant Host is responsible for greeting guests warmly, managing the seating flow throughout the service, and supporting the operational needs of the restaurant. This position involves coordinating table assignments to optimize server rotation and efficiency, communicating guest needs and table statuses to service staff, and maintaining a welcoming and organized atmosphere. Through friendly, professional, and attentive interaction, the Restaurant Host ensures guests feel valued from the moment they arrive. This role requires excellent communication skills, the ability to multitask in a dynamic environment, and a strong attention to detail. Working with Heritage Hotels & Resorts offers competitive pay alongside a comprehensive benefits package, including a 25% 401(k) match, generous employee discounts across the hotels, restaurants, spa, and retail outlets, complimentary meals during scheduled shifts, free employee parking, and a supportive team culture. This position is perfect for individuals who take pride in delivering exceptional customer service and want to grow within a hospitality company that honors New Mexico's rich cultural heritage and community values.
The role of Restaurant Host at Heritage Hotels & Resorts is a vital position that acts as the initial point of contact for guests and plays a significant role in shaping a positive dining experience. The Restaurant Host is responsible for greeting guests warmly, managing the seating flow throughout the service, and supporting the operational needs of the restaurant. This position involves coordinating table assignments to optimize server rotation and efficiency, communicating guest needs and table statuses to service staff, and maintaining a welcoming and organized atmosphere. Through friendly, professional, and attentive interaction, the Restaurant Host ensures guests feel valued from the moment they arrive. This role requires excellent communication skills, the ability to multitask in a dynamic environment, and a strong attention to detail. Working with Heritage Hotels & Resorts offers competitive pay alongside a comprehensive benefits package, including a 25% 401(k) match, generous employee discounts across the hotels, restaurants, spa, and retail outlets, complimentary meals during scheduled shifts, free employee parking, and a supportive team culture. This position is perfect for individuals who take pride in delivering exceptional customer service and want to grow within a hospitality company that honors New Mexico's rich cultural heritage and community values.
Job Requirements
- High school diploma or equivalent required
- Excellent verbal communication and customer service skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational skills
- Ability to work collaboratively as part of a team
- Strong work ethic and positive attitude
- Current New Mexico Food Handler Certification required
- Availability to work nights, weekends and holidays as needed
Job Qualifications
- Excellent verbal communication and customer service skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational skills
- Ability to work collaboratively as part of a team
- Strong work ethic and positive attitude
- High-volume and fine dining experience preferred
- Current New Mexico Food Handler Certification
Job Duties
- Welcome guests and manage seating flow throughout service
- Assign tables to support server rotation and service efficiency
- Communicate guest needs and table status with service staff
- Support dining operations during peak service periods
- Provide friendly, professional and attentive guest interaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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