Restaurant Host

The State Room Restaurant, located inside the esteemed Kellogg Hotel & Conference Center, is seeking a friendly and dependable Restaurant Host to join their dedicated team. The Kellogg Hotel & Conference Center is a renowned hospitality venue affiliated with Michigan State University, known for offering exceptional dining and event experiences. This establishment prides itself on creating a welcoming atmosphere for guests and providing superior customer service through a motivated and professional staff. The restaurant itself is a vibrant dining destination that combines warm hospitality with a commitment to quality, making it a preferred choice for both locals and visitors alike. The role is part-time with an hourly rate of $14.00, designed to fit those who are passionate about customer service and eager to contribute to a seamless dining experience.

As a Restaurant Host at The State Room Restaurant, you will be the first point of contact for guests, meaning your attitude and efficiency set the tone for the entire dining experience. Responsibilities include greeting, seating, and escorting guests to their tables, handling dining reservations, and providing accurate wait times while managing the waitlist. You will assist customers who need extra attention such as children and the elderly, ensuring their comfort and satisfaction. Additionally, you will help maintain the restaurant's cleanliness and appearance, restock buffet items as needed, and reset tables swiftly between customers. The role demands a team player mindset, as collaboration with servers, kitchen staff, and management is essential to delivering exceptional customer service. The position typically involves working 15 to 20 hours per week, including weekends, especially during busy MSU graduation weekends and basketball home game days, and you should be prepared for schedule flexibility to meet business needs.

The ideal candidate will demonstrate a strong commitment to guest satisfaction and enjoyment, bringing previous experience in restaurant or customer service environments. Flexibility, punctuality, and reliability are key traits, along with the physical ability to lift up to 25 pounds during your shift. This role offers a valuable opportunity to work in a reputable establishment closely linked with Michigan State University, contributing to the hospitality excellence of a well-regarded venue. If you have a passion for people, enjoy fast-paced environments, and thrive in customer service roles, this part-time position at The State Room Restaurant provides an ideal platform to develop your skills and engage with a diverse audience.