Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.79 - $25.99
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance
Job Description
Neiman Marcus is a renowned luxury retailer recognized for its curated product assortment, exceptional services, and unique experiences that cater to customers in pursuit of the extraordinary. As a flagship brand in Saks Global's portfolio, Neiman Marcus offers its discerning clientele access to the world’s top luxury designers and exclusive shopping opportunities through its 36 physical stores, digital platforms, and remote selling channels. The brand’s legacy is built on creating magical moments such as the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and innovative "Retail-tainment" initiatives that continue to inspire and delight generations of customers.
Joining Neiman Marcus means becoming part of a luxurious and customer-focused environment that prides itself on delivering unparalleled service on every level. The company is currently seeking a Restaurant Host to contribute to the premium dining experience offered within their stores. This role is an integral part of maintaining the prestigious reputation of Neiman Marcus by providing warm, professional, and accommodating service to guests. As a Restaurant Host, you will play a key role in greeting and seating customers, managing reservations, and ensuring smooth dining operations that align with the brand’s standard of excellence.
This full-time position offers a competitive salary range of $20.79 to $25.99 per hour, with actual rates depending on geographic location, experience, and qualifications. In addition to a rewarding hourly wage, employees have access to a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) retirement plans, and supplemental insurance options. The Restaurant Host position also offers ample opportunities for career growth within one of the largest luxury retail organizations experiencing growth and transformation.
As a Restaurant Host at Neiman Marcus, you will be the first point of contact for restaurant customers, responsible for delivering a polished and inviting experience from the moment guests arrive. Your duties will include managing guest flow, coordinating seating with the wait staff, handling reservation requests through the OpenTable platform, and maintaining the cleanliness and presentation of menus and the host area. You will be expected to exhibit excellent communication skills, handle multiple responsibilities simultaneously, and maintain a professional appearance in accordance with the company’s hygiene and uniform standards.
The ideal candidate for this role will bring a motivated and results-driven attitude, able to work autonomously and interact graciously with customers and team members alike. Physical requirements include standing, bending, climbing stairs, and the ability to lift and carry up to 35 pounds. Flexibility in scheduling is important, as this role requires availability during evenings, weekends, and holidays to meet business needs.
By joining the Neiman Marcus family, you become part of a dynamic and fast-paced retail and hospitality environment that values diversity, inclusivity, and employee development. This role offers an exciting opportunity for those passionate about luxury service to build their career within a prestigious and evolving company.
Joining Neiman Marcus means becoming part of a luxurious and customer-focused environment that prides itself on delivering unparalleled service on every level. The company is currently seeking a Restaurant Host to contribute to the premium dining experience offered within their stores. This role is an integral part of maintaining the prestigious reputation of Neiman Marcus by providing warm, professional, and accommodating service to guests. As a Restaurant Host, you will play a key role in greeting and seating customers, managing reservations, and ensuring smooth dining operations that align with the brand’s standard of excellence.
This full-time position offers a competitive salary range of $20.79 to $25.99 per hour, with actual rates depending on geographic location, experience, and qualifications. In addition to a rewarding hourly wage, employees have access to a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) retirement plans, and supplemental insurance options. The Restaurant Host position also offers ample opportunities for career growth within one of the largest luxury retail organizations experiencing growth and transformation.
As a Restaurant Host at Neiman Marcus, you will be the first point of contact for restaurant customers, responsible for delivering a polished and inviting experience from the moment guests arrive. Your duties will include managing guest flow, coordinating seating with the wait staff, handling reservation requests through the OpenTable platform, and maintaining the cleanliness and presentation of menus and the host area. You will be expected to exhibit excellent communication skills, handle multiple responsibilities simultaneously, and maintain a professional appearance in accordance with the company’s hygiene and uniform standards.
The ideal candidate for this role will bring a motivated and results-driven attitude, able to work autonomously and interact graciously with customers and team members alike. Physical requirements include standing, bending, climbing stairs, and the ability to lift and carry up to 35 pounds. Flexibility in scheduling is important, as this role requires availability during evenings, weekends, and holidays to meet business needs.
By joining the Neiman Marcus family, you become part of a dynamic and fast-paced retail and hospitality environment that values diversity, inclusivity, and employee development. This role offers an exciting opportunity for those passionate about luxury service to build their career within a prestigious and evolving company.
Job Requirements
- High School diploma or GED preferred
- Knowledge of OpenTable platform
- Excellent oral and written communication skills
- Ability to work autonomously
- Motivated and results-driven
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Associates must be willing to work a flexible schedule based on business needs including evenings, weekends, and holidays
Job Qualifications
- High School diploma or GED preferred
- Knowledge of OpenTable platform
- Excellent oral and written communication skills
- Ability to work autonomously
- Motivated and results-driven
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- Win together mentality
Job Duties
- Maintains presence at host stand or door to professionally and graciously greet and seat customers
- Monitors server performance to ensure smooth service during the customers’ dining experience
- Observes proper telephone etiquette
- Handles reservations through OpenTable platform including VIPs and any additional inquiries regarding hours of operation, specials, events, etc.
- Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic
- Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system
- Keeps flow of service to standards such as proper seating of customers to each wait station
- Participates in daily pre-shift meetings
- Fulfills duties that may involve lifting objects such as tables, chairs, highchairs
- Maintains cleanliness and presentability of all menus and menu covers
- Maintains the highest level of hygiene standards including clean, pressed uniform jacket and accompanying clothing and shoes
- Maintains clean and professionally styled hair and nails to avoid food contamination risks
- Adheres to posted work schedule and follows established procedures for schedule and shift changes
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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