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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.13 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
AD&D insurance
401(k) with Company Match
Paid Time Off
sick pay
Paid holidays
hotel discounts
short-term disability
long-term disability
Job Description
Providence Hospitality Partners, founded in 2002 and based in Denver, Colorado, is a dedicated hotel management company that focuses on operating hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. This commitment drives the company to foster a strong corporate culture that values teamwork, a strong work ethic, exceptional service to others, and personal balance. Providence Hospitality Partners consistently encourages and supports their associates to achieve clearly defined objectives and takes a proactive stance in enhancing the wellbeing of the communities within which they operate. The company is known for its... Show More
Job Requirements
- Previous restaurant and/or customer service experience preferred
- Must speak proficient English
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor
- Effective verbal and written communication skills
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
Job Qualifications
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor
- Effective verbal and written communication skills
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Must speak proficient English
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Perform other related duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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