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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Life insurance
Vision Insurance
Job Description
Morrow Hospitality is a renowned establishment dedicated to celebrating and elevating the rich culinary traditions of New Orleans. Known for its vibrant atmosphere and commitment to authentic Southern hospitality, Morrow Hospitality provides guests with a unique dining experience that blends the flavors and culture of the region. This company prides itself on inspiring guests to explore fresh perspectives on local cuisine through carefully crafted dishes and exceptional service. With a deep respect for tradition and a passion for excellence, Morrow Hospitality stands as a beacon of New Orleans culture and culinary artistry.
We are currently seeking an enthusiastic, organized, and cus... Show More
We are currently seeking an enthusiastic, organized, and cus... Show More
Job Requirements
- Host experience of at least 1 year
- Ability to work day shifts
- Punctuality and reliability
- Flexible availability including weekends, nights, and holidays
- Ability to stand and walk for up to 8 hours
- Ability to lift and carry up to 20 pounds
- Positive attitude and strong guest service commitment
Job Qualifications
- Previous experience of 1 year or more in a high-volume restaurant or customer service role preferred but not required
- Excellent verbal communication skills and a friendly, professional phone manner
- Ability to interact positively with guests and co-workers in a fast-paced environment
- Strong organizational skills and the ability to multitask and manage time effectively
- Familiarity with reservation software such as OpenTable and POS systems is a plus
- Must be punctual, reliable, and able to work flexible hours including weekends, nights, and holidays
- Must possess a positive, can-do attitude and a commitment to exceptional guest service reflective of New Orleans culture
- Ability to stand and walk for extended periods of up to 8 hours
- Ability to lift and carry up to 20 pounds occasionally
- Must be able to work in a dynamic, sometimes loud, environment
Job Duties
- Warmly welcome and acknowledge every guest upon arrival with genuine New Orleans hospitality
- Efficiently manage the reservation system, OpenTable, and walk-in waitlists, ensuring accurate quoting of wait times
- Strategically manage the dining room floor plan and server sections to ensure balanced workload distribution and optimal guest flow
- Escort guests to their tables, presenting menus and providing a brief, informative introduction to their server and the dining area
- Monitor dining status of seated tables to accurately anticipate table turnover
- Politely and professionally handle guest inquiries, complaints, or seating disputes, escalating issues to management when necessary
- Maintain cleanliness and organization at the host stand and lobby area
- Process and coordinate takeout and delivery orders as required
- Assist the service team with basic tasks such as polishing silverware, folding napkins, and running non-alcoholic beverages during peak periods
- Ensure all menus are clean, properly stocked, and current
- Assist in opening and closing duties for the host stand, including preparing reservation notes and summarizing daily statistics
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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