Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401K Matching
Referral program
employee discount
Paid training

Job Description

Russ' Restaurant is a cherished family-owned diner that has been serving classic comfort food since 1934. Still managed and owned by the same family, Russ' Restaurant has grown to include 12 family-owned locations, each maintaining the warm, welcoming, and friendly atmosphere that has made the brand a beloved fixture within its community. The restaurant prides itself not just on delivering high-quality food but on providing exceptional hospitality, making every guest feel like they are visiting old friends. At Russ' Restaurant, the quality of the team is considered the best recipe for success. The company values employees who are outgoing, personable, and dedicated to creating an enjoyable dining experience for all guests.

The role of Restaurant Host at Russ' Restaurant is an exciting opportunity for highly motivated individuals who possess a passion for hospitality and customer service. This position plays a vital role in establishing the first impression guests experience when entering the restaurant. As a Restaurant Host, you will be responsible for warmly welcoming and greeting guests, escorting them to their tables, and providing menus, thereby setting the tone for their dining experience. Moreover, the role involves monitoring the dining area to ensure cleanliness and organization throughout service, answering phone calls, taking phone orders, and operating the cash register and POS system. Attention to detail, a proactive attitude, and a genuine desire to create a pleasant environment for guests are essential for success in this position.

This position offers a flexible schedule which makes it suitable for those looking for a work-life balance that adapts to individual needs. Additionally, there is paid time off, health insurance, dental and vision insurance plans, 401k matching, an employee referral program, employee discounts, and paid training opportunities. The company is committed to providing its staff with comprehensive benefits that promote not only professional growth but also personal well-being. Located in Alpine, Russ' Restaurant seeks candidates who are reliable, honest, and demonstrate integrity. Previous experience in a similar role is advantageous but not strictly required, as the restaurant provides training to ensure each team member can thrive.

Russ' Restaurant is deeply committed to creating an inclusive work environment where all qualified applicants receive equal employment consideration regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you enjoy working in a fast-paced environment and are passionate about delivering outstanding customer service with a smile, joining the Russ' team as a Restaurant Host is an excellent way to grow your career in hospitality while contributing to a great dining atmosphere.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Strong communication skills
  • Ability to stand for extended periods
  • Ability to work flexible hours including weekends and holidays
  • Basic computer skills
  • Positive attitude and team player mentality

Job Qualifications

  • Outgoing personality and excellent communication skills
  • Ability to provide exceptional customer service
  • Strong organizational and multitasking abilities
  • Ability to work in a fast-paced environment
  • Previous experience in a similar role is a plus
  • Above average customer service skills
  • Reliability
  • Honesty and integrity

Job Duties

  • Warmly and graciously welcome and greet guests upon arrival
  • Escort guests to their tables and provide menus
  • Monitor the dining area for cleanliness and organization
  • Answer phone calls and take phone orders
  • Inspect restrooms for cleanliness and clean as necessary
  • Operate cash registers and POS system

Job Criteria

Experience

Mid Level (3-7 years)


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