Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.00 - $10.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Tips
Opportunity for cross-training
career advancement
Supportive team environment
flexible scheduling
Employee Discounts

Job Description

Farina's Winery & Cafe is a distinguished dining establishment located in the heart of Grapevine, known for blending old-school hospitality with a modern twist to create a warm and inviting atmosphere for its guests. Established as a cornerstone for both locals and visitors, Farina's combines a unique winery experience with delightful cafe offerings, ensuring a memorable visit for all patrons. The cafe prides itself on exceptional customer service, quality cuisine, and a comfortable environment where guests can relax, socialize, and enjoy the rich flavors of the region's wines and culinary selections.

Farina's Winery & Cafe is currently expanding its team and seeks enthusiastic and friendly individuals to join as Restaurant Hosts. This role is perfect for someone who enjoys interacting with people, has a knack for organization, and is passionate about providing outstanding guest experiences. The employment for this position is hourly, with a competitive pay rate of $9 to $10 per hour plus tips, offering an excellent opportunity for individuals looking to gain experience in the hospitality industry or seeking flexible work hours. Additionally, employees have the chance to cross-train and advance into other roles within the establishment, making it an ideal position for career growth.

The primary responsibility of a Restaurant Host at Farina's Winery & Cafe is to warmly welcome guests as they arrive, manage seating arrangements efficiently, and ensure smooth reservation handling to maximize the dining space's capacity. Hosts will be expected to manage the waiting list attentively to reduce guest wait times while maintaining a friendly and professional demeanor. Reservation management includes scheduling bookings through telephone and digital platforms, ensuring that the system runs seamlessly and that tables are allocated fairly and efficiently.

Moreover, the host will handle to-go orders by accurately taking requests, processing payments, and verifying the orders to maintain a high standard of service even outside the dine-in experience. Supporting other team members during busy periods is also an essential aspect of the role, ensuring that operations run fluidly and that the host stand area remains clean and organized. This team-oriented approach contributes to Farina's dedication to delivering an exceptional guest experience from start to finish.

This position is ideal for individuals who thrive in dynamic environments, enjoy multitasking, and are committed to upholding the welcoming spirit that defines Farina's Winery & Cafe. The role offers an engaging work environment, opportunities for professional development, and the chance to be part of a growing team that values everyone’s contribution. Farina's invites applicants who are eager to bring their energy and hospitality skills to a vibrant and beloved community dining spot in Grapevine.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • strong communication skills
  • ability to multitask effectively
  • friendly attitude and professional appearance
  • basic computer skills for reservation management
  • availability for flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a customer service or hospitality role preferred
  • excellent communication and interpersonal skills
  • ability to manage multiple tasks simultaneously
  • friendly and approachable demeanor
  • basic knowledge of reservation management systems is a plus
  • ability to work evenings, weekends, and holidays as required

Job Duties

  • Greeting and seating guests warmly upon arrival
  • managing the waiting list efficiently
  • guiding guests to their tables politely
  • scheduling bookings via phone or digital platforms accurately
  • ensuring reservation scheduling maximizes capacity
  • taking and processing to-go orders correctly
  • checking all to-go orders carefully
  • assisting other team members when needed
  • maintaining cleanliness of the host stand area

Job Criteria

Experience

Entry Level (1-2 years)


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