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Restaurant Hospitality Team Member - Cashier/Greeter/GSA/Food Runner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.90 - $21.74
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid sick time
flexible scheduling
Paid training
401k

Job Description

Urban Plates is a premium fast-casual restaurant chain that began its journey in 2011 in Del Mar, California. Founded by two industry veterans frustrated by the compromises they had to make when dining out, Urban Plates was created to serve craveable, wholesome, and clean food prepared from scratch using quality ingredients that are sustainably grown and ethically treated. With 22 locations across California, Urban Plates has become nationally recognized for making delicious, nutritious meals accessible to all, all while maintaining honest pricing. The company prides itself on offering a welcoming environment for every guest, inviting them to be part of a movement that is changing the way the world eats — one plate at a time. Urban Plates’ vision extends beyond food; it embodies a culture that values positivity, community connection, and respect, making every visitor feel like they belong.

This role is for a Hospitality Team Member (Front of House) at the Urban Plates location at 2080 Fair Oaks Blvd, Sacramento, CA. Hospitality Team Members are essential in delivering superior guest service, managing transactions, and maintaining the cleanliness and organization of the dining areas, patios, and restrooms. This position is full-time or part-time with a pay range from $16.90 to $21.74 per hour including tips, presenting a competitive compensation package that rewards performance and dedication. Urban Plates offers a comprehensive benefits package including a health and wellness plan at a low cost, paid training, career development opportunities, and numerous perks designed to support team members personally and professionally.

In this role, team members play a key front-line position shaping the guest experience by guiding guests through the restaurant’s service line and dining environment, suggestively selling beverages and pastries, and ensuring every customer interaction is positive and memorable. The environment combines the energy and sights of an open kitchen with a relaxed yet vibrant neighborhood restaurant vibe. It’s a place where team members can thrive through excellent training programs, leadership development, and a culture of respect and inclusivity. Urban Plates is committed to preparing, developing, supporting, and rewarding all employees, fostering a sense of belonging and offering clear career advancement pathways. Join Urban Plates to be part of a company that cares deeply about its people and the difference they make every day.

Job Requirements

  • high school diploma or equivalent
  • ability to work flexible hours, including nights, weekends, and holidays
  • strong communication skills
  • basic math skills for processing transactions
  • physical ability to stand for extended periods and perform cleaning duties
  • ability to follow safety and sanitation guidelines
  • team-oriented mindset and positive attitude

Job Qualifications

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • ability to work flexible schedules including weekends and holidays
  • excellent communication and interpersonal skills
  • strong attention to detail and cleanliness
  • ability to work well in a fast-paced team environment
  • commitment to providing outstanding customer service

Job Duties

  • deliver superior guest service
  • process transactions for payment
  • maintain cleanliness of front-of-house guest dining area, patios, and restrooms
  • suggestively sell beverages and pastries
  • guide guests through service line and dining areas
  • uphold a welcoming and positive environment
  • participate in training and development programs

Job Criteria

Experience

No experience required


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