Restaurant Hospitality Manager - BBQ and Casual Dining

Dinosaur Bar-B-Que began in 1983 as a mobile concession unit serving great Bar-B-Que throughout the Northeast. In 1988, the company opened its first restaurant in Syracuse and has continued to grow to five locations serving delicious Bar-B-Que throughout New York State. This growth is a testament to the company’s commitment to quality, authentic Bar-B-Que and a unique dining experience that keeps guests coming back. Dinosaur Bar-B-Que is known for its fresh, homemade, and high-quality food preparations, using hickory-smoked Bar-B-Que, homemade salads, sides, sauces, and dry rubs. The company takes pride in the vibrant and lively atmosphere of its restaurants, creating a welcoming environment for everyone.

We are currently seeking a Hospitality Manager for our Western New York team at the Hamburg location. This role is a fantastic opportunity for someone passionate about hospitality and leadership in a fast-paced, energetic environment. As a Hospitality Manager, you will be the ambassador for Dinosaur Bar-B-Que, focusing on delivering uncompromised excellence and putting the guest, the team, and the Bar-B-Que at the heart of everything you do. The position offers a competitive salary range of $70,000 to $75,000 per year and is a full-time role with a comprehensive benefits package.

The Hospitality Manager is responsible for ensuring the highest level of guest satisfaction by providing warm and welcoming service, actively engaging with guests, and maintaining the energetic spirit that defines Dinosaur Bar-B-Que. You will oversee front-of-house (FOH) and back-of-house (BOH) operations, making sure that all systems are running efficiently and profitably. Training, coaching, and mentoring staff is a core part of the role, ensuring every team member delivers excellent service and stays committed to the values of the restaurant. This position requires a hands-on leader capable of managing at least 15 staff members and maintaining smooth day-to-day operations in a busy restaurant setting.

The ideal candidate will have at least two years of full-service restaurant management experience including FOH management. Strong verbal and written communication skills are essential, along with proficiency in Microsoft Office applications such as Word, Excel, and Outlook. A high school diploma or equivalent is required. The Hospitality Manager will contribute to a fun, engaging workplace culture that values diversity, individuality, and respect – respect for the food, for the guests, and for each other.

Dinosaur Bar-B-Que offers a dynamic work environment with opportunities for internal growth and promotion. We prioritize work/life balance and provide employees with generous paid time off, comprehensive healthcare coverage, and more. Joining Dinosaur Bar-B-Que means becoming part of a passionate team dedicated to delivering one of the best Bar-B-Que experiences in the country while supporting each other’s personal and professional growth.