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Restaurant Hospitality Manager

Job Overview

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Compensation

Salary
Range $45,200.00 - $55,700.00
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
401(k)
Free Shift Meals
Employee assistance program
Relocation assistance

Job Description

Applebee's Neighborhood Grill + Bar, operated by Thrive Restaurant Group, is a well-established casual dining chain known for creating welcoming and enjoyable dining experiences in neighborhoods across Tennessee, North Carolina, and South Carolina. With a focus on bringing people together over great food and exceptional hospitality, Applebee's has been a trusted name in the restaurant industry for many years. Thrive Restaurant Group is committed to fostering a positive work environment where employees feel valued, supported, and empowered to grow both professionally and personally. As an employer, Thrive Restaurant Group prioritizes inclusivity, equal opportunity, and community involvement, making it a preferred workplace for those passionate about hospitality and customer service. They ensure compliance with state employment regulations including the use of E-Verify and conduct background checks for management roles to maintain a safe and trustworthy work environment.

We are currently seeking a dedicated Hospitality Manager to join our team and uphold our mission to "love people with food" in the neighborhoods we serve. This role is integral to delivering outstanding dining experiences by leading a people-centered team and driving operational excellence at the restaurant level. The Hospitality Manager will be responsible for fostering a positive culture where staff members can develop their skills and confidence, actively contributing to a workplace where work is experienced as meaningful and enriching. You will take on a leadership role that combines hands-on management with strategic thinking to ensure the highest standards of service, quality, and teamwork. This includes coaching team members to excel in their roles, overseeing daily restaurant operations, managing guest satisfaction, and meeting business performance goals.

The ideal candidate will have strong interpersonal skills, a passion for hospitality, and the ability to inspire and motivate a diverse team. This is a full-time management position that offers opportunities for growth and leadership development within the company. We provide a robust benefits package including generous paid time off, health insurance options with some plans fully covered by the company, a 401(k) plan with employer matching, free meals during shifts, and employee discounts. Additionally, our Employee Assistance Program offers confidential support services for managers and their families, including therapy sessions and reduced-cost evaluations to promote overall well-being.

Joining us means becoming part of a team that believes in the value of every employee and the importance of making a positive difference in our communities. Thrive Restaurant Group invites you to bring your best self to work, where you can thrive professionally and personally, advancing your career in hospitality management while contributing to a welcoming and vibrant restaurant atmosphere.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in restaurant management or similar role
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Strong organizational skills and attention to detail
  • Positive attitude and customer-focused mindset
  • Ability to motivate and lead a team effectively
  • Must pass background check for management position

Job Qualifications

  • Proven experience in restaurant or hospitality management
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Knowledge of restaurant operations, including inventory and cost control
  • Ability to handle guest concerns with professionalism and tact
  • Experience with scheduling and labor management
  • Familiarity with health and safety regulations

Job Duties

  • Lead daily restaurant operations to ensure high standards of service and quality
  • Develop and coach team members to enhance their skills and performance
  • Manage guest relations to ensure satisfaction and resolve issues promptly
  • Oversee inventory control and cost management to meet budget goals
  • Ensure compliance with health, safety, and sanitation regulations
  • Coordinate scheduling and staffing to optimize labor costs and coverage
  • Implement company policies and contribute to a positive workplace culture

Job Criteria

Experience

Mid Level (3-7 years)


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