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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Life insurance
Short term disability insurance
long term disability insurance
Paid Time Off
Paid parental leave
associate discounts
Pet insurance
flexible spending accounts
Job Description
Founded in 2018 by seasoned professionals in the hospitality and entertainment industry, Puttshack is a trailblazer in the social entertainment space. This innovative company transforms the traditional mini golf experience by combining it with a high-energy dining atmosphere and cutting-edge technology. With over 20 venue locations worldwide, Puttshack offers a unique and engaging environment that appeals to people of all ages looking for fun, connection, and memorable experiences. The venues feature tech-infused mini golf games, a delicious menu filled with crowd-pleasing favorites, and exceptional cocktails, ensuring that every visit is both entertaining and satisfying. Rooted deeply in innovation, Puttshack not... Show More
Job Requirements
- Minimum of 2 years experience as a manager in a full-service restaurant
- experience within high-volume food and beverage, hospitality, or social entertainment venue
- flexible availability to work evenings, weekends, and holidays
- ability to lead and coach teams to achieve business objectives
- strong communication skills
- ability to resolve conflict
- demonstrates financial acumen
- willingness to learn new systems
- must pass post-offer background check
Job Qualifications
- Minimum of 2 years of experience as a manager in a full-service restaurant
- experience within high-volume food and beverage, hospitality, or social entertainment venue
- strong communication skills with ability to resolve conflict and provide direction
- demonstrates financial acumen with strong understanding of restaurant operations
- tech savvy with willingness to learn new systems and tools
- preferred certifications including ServSafe and state/local licensing requirements
- hospitality degree preferred
Job Duties
- Oversee 1-2 areas of the venue operations including service, bar, reception, game and tech
- uphold company policies, processes, procedures, and standards to adhere to compliance and business objectives
- operate computer systems including a POS system and online team member scheduler
- manage controllable expenses for their area of responsibility
- ensure all side work is appropriately assigned and completed
- ensure collaboration between kitchen and front of house operations
- participate in hiring, training, and developing hourly associates
- create, maintain and update associate schedules using forecasts
- conduct and lead pre-shift meetings to provide daily focus and continuous coaching
- drive accountability and consistency by providing constructive coaching and feedback
- manage guest service issues professionally with a guest-centric mindset
- champion the Puttshack brand by ensuring a consistent and exceptional guest experience
- maintain a safe, secure and healthy work environment and food safety
- ensure proper safety protocols to minimize risk and ensure safety for guests and associates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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