Restaurant Guest Service Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

free shift meal

Job Description

Noodles & Company is a dynamic and inclusive restaurant company committed to nourishing and inspiring its team members, guests, and the communities it serves. Founded on a mission to deliver unique, multicultural noodle dishes full of flavor, Noodles & Company embraces a culture of diversity, passion, and pride. The company values diversity deeply and strives to create an inclusive environment where every member, known as a 'Noodler,' can bring their authentic self to work. This dedication to inclusiveness not only enriches the work environment but also ensures that the team represents the diverse communities and guest demographics they serve, enhancing the overall guest experience.

The company culture at Noodles & Company is shaped by core values such as caring, showing pride, passion, and loving life. These principles foster a positive and encouraging atmosphere where team members are motivated to excel and grow their skills. The work environment is friendly and collaborative, emphasizing teamwork and mutual respect among colleagues. Noodles & Company also emphasizes career growth, welcoming individuals who are eager to learn, develop professionally, and explore potential career opportunities within the company.

The role of Team Member at Noodles & Company is designed for individuals who are enthusiastic about delivering exceptional guest service and enjoy working in a lively restaurant setting. Team Members play a vital role in creating a welcoming atmosphere where guests feel comfortable and valued from the moment they enter the restaurant. This position involves a mix of responsibilities including greeting guests, taking and processing food orders, handling cash and credit transactions, and serving food promptly while maintaining high standards of quality and safety.

In addition to front-of-house duties, Team Members are also involved in food preparation, demonstrating knowledge of the brand and menu items. Responsibilities include preparing noodles, salads, soups, and sandwiches quickly and accurately, ensuring food quality through temperature checks, and adhering to sanitation and safety standards especially concerning knife handling and kitchen equipment. Maintaining cleanliness and organization across the restaurant—covering dining, kitchen, restrooms, and prep areas—is a critical aspect of the role to uphold the restaurant's operational excellence.

Team Members at Noodles & Company must be adaptable and dependable, functioning effectively in a fast-paced restaurant environment. The position calls for those who communicate clearly and work well as part of a team. The company values integrity, honesty, and a strong work ethic in all employees, cultivating a culture of trust and respect. The role may blend various duties such as cashiering, cooking, and serving, making it a versatile position that enhances the learning experience and skills development.

Noodles & Company seeks candidates who are motivated by the possibility of making a positive impact on guest experiences and contributing positively to team dynamics. Punctuality and consistent attendance are essential, as is adherence to the company’s appearance standards. This position occasionally requires working evenings, weekends, and holidays, accommodating the restaurant’s operating hours.

General benefits include a free shift meal which supports team members during their shifts. Overall, the Team Member role at Noodles & Company is an exciting opportunity to enter the food service industry within a company that greatly values its employees’ professional growth and personal well-being. The company’s commitment to inclusivity, quality, and customer satisfaction makes it an excellent place for those passionate about food service and hospitality to build meaningful careers.

Job Requirements

  • Must be at least 16 years of age
  • ability to work nights, weekends and holidays
  • excellent guest service skills
  • ability to work in a fast-paced environment
  • team oriented
  • adaptable
  • dependable
  • strong work ethic
  • ability to communicate effectively with guests and team members

Job Qualifications

  • Excellent guest service skills
  • ability to work in a fast-paced environment
  • team oriented
  • adaptable
  • dependable
  • strong work ethic
  • ability to communicate effectively with guests and team members
  • willingness to work nights, weekends and holidays
  • knowledge of food safety and sanitation preferred but not required

Job Duties

  • Greet guests to make them feel comfortable and welcome
  • take guests' food orders and handle cash and credit transactions
  • follow Noodles & Company’s operational policies and procedures, including those for cash handling and safety/security
  • demonstrate knowledge of the brand and menu items
  • serve food to guests in a courteous and timely manner
  • quickly and accurately prepare food items including prep, noodles, salads, soups, sandwiches
  • check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
  • follow sanitation and safety procedures including knife handling and kitchen equipment
  • maintain cleanliness and organization throughout the restaurant and ensure proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas
  • effectively handle guest concerns and complaints
  • work as a team to prepare the restaurant for each shift
  • act with integrity, honesty and knowledge that promotes the culture of Noodles & Company
  • maintain regular and consistent attendance and punctuality
  • contribute to a positive team environment
  • may include cook, cashier and/or server responsibilities
  • adhere to appearance standards

Job Criteria

Experience

Entry Level (1-2 years)


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