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Restaurant General Manager - TAO Restaurant Chicago
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,700.00 - $76,800.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical Coverage
dental coverage
vision coverage
401(k) Retirement Program with Employer Match
life insurance plans
Disability insurance plans
Ancillary Insurance Plans
Employee assistance program
fertility and family forming support
Pet insurance
Employee Discounts
TAO Savings Marketplace
Time Off
Job Description
Tao Group Hospitality is a leading hospitality company renowned for delivering exceptional dining and nightlife experiences across multiple vibrant venues. The company has established itself as a premier entertainment provider combining culinary excellence with energetic atmospheres, capturing diverse audiences in prime locations worldwide. Tao Group Hospitality operates within the dynamic hospitality and entertainment industry, featuring a range of venues including restaurants, nightclubs, bars, lounges, and casino environments, all curated to provide distinguished guest services and memorable experiences. As a well-established hospitality brand, Tao Group Hospitality prioritizes a strong guest service foundation, innovation, and quality management, making it a sought-after employer... Show More
Job Requirements
- Minimum 8 years of hospitality experience in general manager or senior management role within high-volume setting
- Two-year associate degree in hospitality, business, or equivalent preferred
- Strong guest service foundation
- Ability to coach, build a team, problem solve, and lead
- Demonstrated financial knowledge with P&L statements, budgets, forecasting, COGS, labor models
- Must be organized, self-motivated, proactive, and detail-oriented
- Proficiency with Microsoft products, POS systems, and relevant technology
- Excellent written and verbal communication skills
- Ability to work well under pressure and meet deadlines
- Ability to maintain confidentiality
- Ability to work in fast-paced, busy, and stressful environments
- Ability to collaborate effectively with team members and management
- Physical ability to sit/stand for long periods, push and lift up to 75 lbs
- Must maintain a professional and well-groomed appearance
- Must be willing to work extended hours, including evenings, weekends, holidays
- Willingness to travel locally (5-30% within United States)
- Must adapt to environments with noise, crowds, and smoke
- Compliance with company and legal standards and policies
Job Qualifications
- Minimum 8 years of previous hospitality experience in a general manager or senior management role within a high-volume setting
- Two-year associate degree (60 credit hours) in hospitality, business, or equivalent work experience preferred
- Strong guest service foundation
- Ability to coach, build a team, problem solve, and exhibit leadership skills
- Demonstrated financial acumen with P&L statements, annual budgets, forecasting, COGS, and labor models
- Must be organized, self-motivated, and proactive with strong attention to detail
- Proficient with computers (Microsoft products), POS, and technology
- Excellent written and verbal communication skills
- Ability to work under pressure and meet deadlines
- Ability to maintain a high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
- Must be effective as part of a team with the ability to interact professionally and courteously with internal and external customers, managers, and co-workers
Job Duties
- Anticipate and accommodate the needs of the guests
- Oversee the general cleanliness of the front-of-house and the entire venue
- Conduct decision-making process for interviewing, hiring, and training new applicants
- Oversee the scheduling, growth opportunities, and team member development of all front-of-house team members
- Responsible for all front-of-house job performance reviews in conjunction with the Director of Operations
- Oversee front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitability
- Supervise the execution of regular service, catering, take-out, delivery, and all in/off-venue events
- Possess in-depth knowledge of operational systems, including payroll, inventory, and purchasing
- Regulate all executive-level POS functions
- Responsible, with the Executive Chef, for maintaining the venue’s monthly Profit & Loss statement standards
- Oversee Department of Health and company sanitation standards
- Ensure the venue's compliance with all federal, state, and local laws and regulations, and company policies
- Coach and develop front-of-house team members by setting clear guidelines and expectations
- Oversee that all mechanical systems are in good working order and compliant with all ordinances
- Ensure all team members comply with front-of-house standards and procedures
- Possess in-depth knowledge of all food and beverage menus
- Oversee resolution of all guest and team member concerns
- Demonstrate practical knowledge of the job duties of all supervised team members
- Communicate clearly and concisely with heart-of-house team members during service
- Oversee completion of all opening and closing procedures as prescribed by the company
- Oversee replacement or repair of all breakage and damage to equipment or furniture
- Attend, lead, and participate in training sessions, departmental meetings, or pre-service meetings
- Lead by example through learning, observing, and sharing knowledge
- Portray a positive and professional attitude
- Demonstrate knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments
- Work as part of a team and provide help and support to all fellow team members
- Assist and/or complete additional tasks as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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