Checkers Drive-In Restaurants, Inc. logo

Restaurant General Manager- Riverdale Road

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Training and Development
Career growth opportunities
Bonus programs
Incentive travel
safe work environment

Job Description

Checkers & Rally's is a renowned quick-service restaurant (QSR) chain widely recognized for its commitment to delivering delicious meals and exceptional customer service. Dedicated to innovation and excellence, Checkers & Rally's operates a large network of franchise locations, each striving to be the first choice for guests who crave high-quality fast food in a welcoming environment. As part of its Corporate Field Operations team, the company emphasizes supporting its franchisees, team members, and guests alike by fostering an inclusive workplace culture and ensuring operational excellence at every restaurant.

The General Manager position at Checkers & Rally's is pivotal to the success and smooth operations of each restaurant location. This role is designed for driven and capable leaders who are passionate about achieving financial goals and delivering top-tier guest experiences. As a General Manager, you will be responsible for executing the restaurant’s strategic plan, maximizing sales and profits, and maintaining exceptional standards in service and team management. Your leadership will directly impact the restaurant's reputation, operational efficiency, and overall guest satisfaction.

In this capacity, you will oversee all operational aspects, including meeting budgeted sales and profitability targets, analyzing performance data, and crafting actionable plans to enhance both revenue and service quality. Staffing and human resource management will be cornerstone responsibilities, ensuring that each shift has the right number of well-trained team members who are motivated to perform at their best. You will also play an essential role in training employees and managers on company policies and procedures while fostering a positive work environment that prioritizes safety, cleanliness, and fun.

The General Manager not only manages day-to-day activities but also builds strong, lasting relationships with employees and guests by providing consistent feedback, coaching, and support. Your role will support Checkers & Rally's core values of integrity, service, excellence, and a bold commitment to growth. By maintaining these values and driving operational success, you will help position Checkers & Rally's restaurants as leaders in the highly competitive quick-service restaurant landscape.

Working at Checkers & Rally's offers more than just a job; it provides a career path enriched with comprehensive training and development opportunities. You will benefit from a culture focused on operational excellence that equips you to succeed and advance professionally. Additionally, employees enjoy competitive benefits, including medical and dental plans, as well as incentive programs such as bonuses and an all-expenses-paid annual cruise, recognizing and rewarding outstanding performance. This role offers a dynamic work environment where high energy and commitment are essential, and success is celebrated.

Job Requirements

  • High school diploma or general education degree (GED)
  • Food safety certification preferred
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with a fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or general education degree (GED)
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Food safety certification preferred
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with a fast-paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies and procedures, and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean and fun environment for employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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