Restaurant General Manager - Premier Restaurant Group

We are a dynamic and ambitious restaurant group based in the Grand Rapids area, passionately committed to becoming the number one hospitality destination both regionally and beyond. Our group boasts a collection of established locations, each dedicated to delivering exceptional guest experiences that meet the high standards of Bib Gourmand-level service. This prestigious recognition reflects our unwavering commitment to operational excellence and outstanding hospitality. As a growing company, we are currently expanding our footprint with plans to open additional locations, reinforcing our stature as a leader in the regional dining scene. Our culture is centered around fostering genuine connections with our guests and creating memorable dining environments that inspire loyalty and repeat visits. We value a strong, collaborative team and strive to create workplaces where each member feels valued, empowered, and motivated to contribute to our overarching mission.

We are currently seeking an extraordinary General Manager to lead one of our flagship locations, a role pivotal to the continued success and growth of our restaurant group. The General Manager will oversee a large team of over 100 staff members, serving as the cornerstone of operational and service excellence within the unit. This leadership position demands a seasoned hospitality professional who thrives on delivering superior guest experiences and cultivating a culture of genuine hospitality. The ideal candidate will be responsible for managing the daily operations of the restaurant, ensuring consistent quality and profitability, while also nurturing talent and fostering a positive work environment that supports team development and internal growth opportunities.

This role includes comprehensive P&L responsibility, requiring strong financial acumen to drive sustainable profitability without compromising the guest experience. The General Manager will lead by example, embodying our Bib Gourmand-level service standards with every guest interaction while addressing any concerns with grace and a hospitality-focused approach. A key facet of the role involves maintaining compliance with health, safety, and regulatory requirements, overseeing team performance across all departments, and participating in strategic initiatives alongside ownership and the operations team to further company-wide goals. The position offers a balanced 5-day workweek with structured scheduling of approximately 50-53 hours, including one maximum weekly close to promote a healthy work-life balance, along with competitive time-off policies.

The General Manager will also be instrumental in building relationships with regular guests to foster a welcoming and community-driven atmosphere. They will serve as a mentor and leader who inspires the team to pursue excellence, grow professionally, and embrace our mission to be the premier hospitality destination. Success in this role means not only meeting financial objectives but also creating a service culture grounded in genuine hospitality and mutual respect. Ultimately, the General Manager will be the face of the restaurant location, championing our brand values and setting the standard for excellence in service and operations across the restaurant group.