The Wendy's Company logo

Restaurant General Manager OH

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
vision plan
short-term disability
long-term disability
Life insurance
401(k) with employer match
Employee Discount Program
flexible schedule
Paid Time Off
Bonuses

Job Description

Wendy's is a renowned and globally recognized restaurant chain known for its fresh, high-quality food and commitment to excellent customer service. Founded in 1969, Wendy's has grown to become one of the leading fast-food chains in the world, offering a variety of menu options that cater to diverse tastes. The company's commitment to innovation, quality ingredients, and a family-friendly environment makes it a preferred choice for both customers and employees alike. Wendy's prides itself on fostering a positive, inclusive culture where team members are valued and given the opportunity to grow and thrive within the organization. The company operates through both corporate-owned and franchise locations, each dedicated to upholding Wendy's high standards and brand values.

This particular role is for a Restaurant General Manager (RGM) at the Wendy's location at 5740 Broadview, Parma, OH 44134. The RGM is a critical leadership position responsible for overseeing the daily operations of the restaurant, ensuring that the team delivers outstanding service while achieving sales targets and maintaining operational excellence. This role is designed for motivated individuals who are career-oriented and possess strong interpersonal skills. The ideal candidate will have the ability to build and nurture a cohesive team that works efficiently to increase profitability, provide superior customer experiences, and uphold the brand's reputation.

The Restaurant General Manager leads by example, setting the tone for a fun, family-oriented work environment. Managers enjoy a stable environment with flexible schedules that promote a healthy work-life balance. The position offers a competitive salary, with a pay range of $45,000 to $60,000 per year, complemented by bonuses and comprehensive benefits. These include medical, dental, and vision plan options, short-term disability (STD), long-term disability (LTD), life insurance, and a 401(k) plan with employer matching. Additionally, employees benefit from a discount program allowing for savings on meals.

Career growth is a significant aspect of this role. Wendy's actively encourages and supports the professional development of its managers, providing opportunities to advance both within the restaurant and in corporate or franchise leadership roles. Many of the company’s next-generation leaders have been promoted from RGM positions, demonstrating the potential for upward mobility. The company is committed to supporting employees' growth through skill development, mentorship, and leadership training.

The RGM will focus on creating a customer-first culture, fostering a positive and inclusive atmosphere, and driving operational success by managing staff, controlling expenses, and maintaining food safety standards. The role involves hands-on leadership, including the ability to stand and move throughout the shift, use restaurant equipment proficiently, and adhere strictly to brand standards and procedures. The RGM must also be dedicated to maintaining a clean and welcoming restaurant environment that reflects pride and professionalism.

Wendy's emphasizes a healthy work culture where problem-solving and decision-making are encouraged. Managers are expected to be leaders and mentors, promoting teamwork and growth within their teams. The company values commitment to food safety and expects managers to obtain or already hold SERV Safe certification. Reliable transportation is required as the manager may occasionally need to travel to multiple locations or area offices for training and other responsibilities.

Wendy's is an equal opportunity employer, committed to diversity and inclusion. The company provides reasonable accommodations for individuals with disabilities and ensures fair treatment for all applicants regardless of age, race, religion, sex, sexual orientation, disability, or national origin. Employment is contingent on eligibility to work in the United States and passing a background check. This opportunity with Wendy's at Parma, OH is through a franchisee, so benefits and compensation programs may vary from company-owned locations. However, the company maintains its high standards across all locations, ensuring a supportive and rewarding work environment for all employees.

Job Requirements

  • Must be 21 years of age or older
  • Must have or be willing to obtain SERV Safe certification by the end of training
  • Secure reliable transportation for occasional travel
  • Eligible to work in the United States
  • Pass a background investigation
  • Stand and move for most or all of the shift
  • Use restaurant equipment such as headset, register, or grill
  • Follow brand standards and guidelines to prepare food, serve customers, and maintain cleanliness
  • Commitment to promoting proper food safety procedures
  • Willingness to lead management team and meet operational goals

Job Qualifications

  • Career-minded and motivated individual
  • Excellent interpersonal skills
  • Ability to build and lead cohesive teams
  • Commitment to teaching and growing team members
  • Knowledge of food safety practices or willingness to obtain SERV Safe certification
  • Ability to manage operational and financial goals simultaneously
  • Strong problem-solving and decision-making skills

Job Duties

  • Create a service experience so good the guests can’t wait to come back to Wendy’s
  • Enjoy problem-solving and decision-making
  • Create a customer first attitude with your team
  • Be a leader committed to teaching and growing your team
  • Promote proper procedures and a culture of food safety
  • Maintain balance between providing high-quality employee and guest experience, achieving operational metrics, and meeting financial goals
  • Lead the management team to achieve employee, customer, sales, and operational goals

Job Criteria

Experience

Mid Level (3-7 years)


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