The Wendy's Company logo

Restaurant General Manager OH

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Employee Discount Program
Paid Time Off

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and commitment to customer satisfaction. Founded with a vision to provide deliciously fresh food in a welcoming environment, Wendy's has grown to become one of the most trusted names in quick-service dining. The company operates through a network of company-owned and franchised locations, providing consistent, friendly service to millions of customers every day. With a focus on innovation and community involvement, Wendy's continues to maintain its position as a leader in the fast-food industry by supporting its employees and fostering a culture of growth and opportunity.

At Wendy's, the Restaurant General Manager (RGM) is a pivotal member of the restaurant management team, tasked with leading the restaurant to achieve operational excellence, superior customer service, and financial success. The RGM role is career-oriented, designed for motivated individuals passionate about leading a team, driving sales, and delivering an exceptional guest experience. As a leader and role model, the RGM influences the culture within the restaurant, establishing a fun, family-oriented atmosphere that encourages teamwork and high performance.

This full-time position offers competitive pay ranging from $45,000 to $60,000 annually, complemented by bonuses and a comprehensive benefits package. Managers enjoy a stable work environment with flexible schedules that provide a healthy work-life balance. The role also includes valuable incentives, career advancement opportunities, and the chance to grow within the organization, often progressing into higher leadership positions. The RGM is responsible for fostering a "Customer First" mindset among team members, maintaining food safety standards, and ensuring all operational procedures align with Wendy’s brand standards.

The ideal candidate is someone who thrives in a dynamic environment, is eager to develop leadership skills, and is committed to mentoring and growing their team. Responsibility extends to managing restaurant equipment, maintaining cleanliness and food quality, and driving sales and operational goals. Additionally, the RGM must obtain SERV Safe certification and possess reliable transportation to meet the demands of training and occasional travel between locations.

Working at Wendy's means becoming part of a diverse and inclusive family that values integrity, respect, and dedication. It is an opportunity to build a rewarding managerial career in the fast-food industry with the support and resources needed for continuous professional growth. The company is committed to compliance with all pay transparency laws and equal employment opportunities, ensuring a fair and respectful workplace for all employees.

This specific RGM position is available at the Wendy’s location on 6970 Ridge Road, Parma, OH 44129, operated by one of Wendy’s independent franchisees. Candidates should be prepared to engage with the unique culture and operational practices of franchise-owned restaurants while benefiting from Wendy’s renowned brand standards and corporate support.

Job Requirements

  • must be 21 years of age or older
  • reliable transportation to travel to home store and other locations as needed
  • ability to stand and move for most of the shift
  • willingness to obtain SERV Safe certification by the end of training
  • eligible to work in the country and pass a background investigation

Job Qualifications

  • high school diploma or equivalent
  • leadership experience in restaurant management preferred
  • strong interpersonal and communication skills
  • ability to teach, motivate, and develop a team
  • knowledge of food safety standards or willingness to obtain SERV Safe certification
  • problem-solving and decision-making skills
  • commitment to customer service excellence
  • ability to maintain operational and financial goals

Job Duties

  • Lead the management team to achieve employee, customer, sales, and operational goals
  • create a service experience so good the guests can’t wait to come back to Wendy’s
  • promote a "Customer First" attitude within the team
  • teach and grow team members through strong leadership
  • maintain proper procedures and a culture of food safety
  • ensure compliance with brand standards and guidelines to prepare great food and maintain a clean restaurant
  • stand and move for most of the shift while using restaurant equipment such as headset, register, or grill

Job Criteria

Experience

Mid Level (3-7 years)


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