The Wendy's Company logo

Restaurant General Manager OH

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
employee discount
Paid Time Off
flexible schedule
Bonuses

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality, service, and a family-friendly atmosphere. With a strong presence across various locations, Wendy's operates through a network of franchisees who uphold the brand's standards and dedication to excellence. This particular opportunity is available at the Wendy's location situated at 6970 Ridge Road, Parma, OH 44129. The establishment prides itself on providing not only delicious food but also a welcoming environment where team members are valued and customers are treated like family.

The role of Restaurant General Manager (RGM) at Wendy's is a pivotal leadership position within the restaurant management team. The RGM serves as the driving force behind the team's success by fostering a positive workplace culture, ensuring exceptional customer experiences, and achieving the sales and operational goals set by the company. Career-minded and motivated individuals who possess strong interpersonal skills and a passion for leading teams are ideal candidates for this role. As the face of the restaurant, the RGM is responsible for guiding the team to work cohesively, increase profitability, and continuously improve service quality.

This role offers a competitive salary range from $45,000 to $60,000 per year and includes attractive bonuses, flexible hours, and a schedule designed to support a healthy work-life balance. Additionally, the position comes with an array of benefits such as medical, dental, and vision plans, short-term and long-term disability insurance, life insurance, as well as a 401(k) plan featuring employer match contributions. Candidates who join the team can also take advantage of employee discounts on meals and participation in the Employee Discount Program, which adds further value to the role.

As a manager at Wendy's, you will find a stable and supportive environment where opportunities for advancement are plentiful. Many of Wendy's next-level leaders have risen through the ranks starting from the RGM position, highlighting the company's commitment to nurturing talent and promoting from within. The company actively supports career development by providing the necessary training and resources to help leaders acquire new skills and take on greater responsibilities as they become available.

In this capacity, the RGM will play a crucial role in maintaining high standards of food safety by adhering to proper procedures and promoting a culture of safety within the restaurant. A commitment to operational excellence is essential, including the ability to balance financial goals with delivering top-notch experiences for both employees and guests. This requires hands-on leadership, including standing and moving throughout shifts, using restaurant equipment such as headsets, registers, and grills, and following brand standards diligently to ensure consistency and quality.

The ideal candidate will embody a "Customer First" attitude, create an inviting and fun atmosphere, and lead by example. Important responsibilities include cultivating a team that excels in service and teamwork, resolving challenges effectively, and upholding the integrity of the Wendy's brand in all aspects of restaurant operations. To meet these standards, the RGM must either possess or be willing to obtain SERV Safe certification by the end of training and have reliable transportation to occasionally travel to different locations including the restaurant's home store and area office.

Wendy's franchisees operate independently and determine their own compensation, benefits, and career progression programs, which may differ from company-owned locations. This role reflects Wendy's commitment to diversity, equity, and inclusion by providing equal opportunities for all applicants and employees regardless of age, race, religion, sex, sexual orientation, disability, or national origin. The company also complies fully with pay transparency laws, underscoring its dedication to fairness and transparency in employee compensation.

Working at Wendy’s means being part of a dedicated family that values its people just as much as its patrons. The RGM position offers not only a rewarding career path but also the chance to make a meaningful impact every day, creating memorable dining experiences and fostering a workplace where everyone can thrive.

Job Requirements

  • Must be 21 years of age or older
  • Eligible to work in the United States
  • Pass a background investigation
  • Willingness to obtain SERV Safe certification by the end of training
  • Reliable transportation to travel occasionally
  • Ability to stand and move for most of the shift
  • Ability to use restaurant equipment like headset, register, or grill

Job Qualifications

  • Career-minded and motivated individual
  • Excellent interpersonal skills
  • Ability to build and lead a team
  • Passion for customer service and operational excellence
  • Commitment to food safety culture
  • Willingness to obtain SERV Safe certification
  • Strong leadership and problem-solving skills
  • Reliable transportation
  • Must be 21 years of age or older

Job Duties

  • Create a service experience so good the guests can’t wait to come back to Wendy’s
  • Enjoy problem-solving and decision-making
  • Create a “Customer First” attitude with your team
  • Lead the management team to achieve employee, customer, sales, and operational goals
  • Stand and move for most or all of your shift
  • Use restaurant equipment such as a headset, register, or grill
  • Follow brand standards and guidelines to prepare great food, serve customers, and maintain a clean restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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