
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,354.00 - $68,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
employee discount
Paid Time Off
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality food and exceptional customer service. Established in 1969, Wendy's has grown into one of the leading quick-service restaurants with a worldwide footprint, serving millions of customers daily. Wendy's prides itself on a family-oriented work environment that fosters growth, teamwork, and excellence. The brand's commitment to innovation, quality ingredients, and community involvement makes it a preferred employer for individuals seeking a rewarding career in the foodservice industry.
This particular opportunity is for a Restaurant General Manager (RGM) position located at 5121 Camp Road, Hamburg, NY 14075, managed by an independently owned Wendy's franchisee. The RGM is a vital leadership role within the restaurant management team, overseeing daily operations, driving sales targets, ensuring superior customer service, and maintaining high operational standards. This full-time position offers a competitive annual salary range between $62,354 and $68,500, accompanied by performance-based bonuses, flexible working hours, and substantial benefits designed to support the employee's overall well-being.
The RGM leads by example, creating a positive and engaging workplace culture where team members feel valued and motivated. They are responsible for developing management and staff, building customer loyalty through excellent service delivery, and achieving financial goals through effective cost control and operational efficiency. Training is provided, including the opportunity to obtain SERV Safe certification to ensure strict adherence to food safety standards, which is critical to maintaining Wendy's high-quality brand promise.
The role demands a hands-on leader capable of standing and moving throughout shifts, using restaurant tools such as registers, headsets, and grills, and upholding brand standards for food preparation and cleanliness. The RGM facilitates a 'Customer First' environment, ensuring a memorable dining experience that encourages repeat visits. With a culture that prizes career advancement, many current higher-level leaders began their journey as RGMs, signaling strong potential for upward mobility within Wendy's organization.
Employees in this role receive benefits including medical, dental, and vision plans, short-term and long-term disability insurance, life insurance, and a 401(k) with employer matching contributions. Additional perks include employee discount programs and meal discounts, promoting a balanced and rewarding employment experience. Eligibility requirements include being at least 21 years old, the ability to secure reliable transportation for training and other job responsibilities, and legal work authorization in the country. Wendy's is an equal opportunity employer committed to fostering diversity and inclusion, providing reasonable accommodations to qualified individuals with disabilities.
Joining Wendy's as a Restaurant General Manager presents an excellent opportunity for motivated individuals passionate about leadership in the foodservice industry. The company supports career development through ongoing training, mentorship, and promotion from within. Whether new to management or seeking to enhance existing skills, candidates will find a dynamic environment that rewards dedication, leadership, and customer-focused service. The role offers stability, flexibility, and a clear path for growth—making it an appealing career choice for those who want to make a meaningful impact while advancing professionally at Wendy's.
This particular opportunity is for a Restaurant General Manager (RGM) position located at 5121 Camp Road, Hamburg, NY 14075, managed by an independently owned Wendy's franchisee. The RGM is a vital leadership role within the restaurant management team, overseeing daily operations, driving sales targets, ensuring superior customer service, and maintaining high operational standards. This full-time position offers a competitive annual salary range between $62,354 and $68,500, accompanied by performance-based bonuses, flexible working hours, and substantial benefits designed to support the employee's overall well-being.
The RGM leads by example, creating a positive and engaging workplace culture where team members feel valued and motivated. They are responsible for developing management and staff, building customer loyalty through excellent service delivery, and achieving financial goals through effective cost control and operational efficiency. Training is provided, including the opportunity to obtain SERV Safe certification to ensure strict adherence to food safety standards, which is critical to maintaining Wendy's high-quality brand promise.
The role demands a hands-on leader capable of standing and moving throughout shifts, using restaurant tools such as registers, headsets, and grills, and upholding brand standards for food preparation and cleanliness. The RGM facilitates a 'Customer First' environment, ensuring a memorable dining experience that encourages repeat visits. With a culture that prizes career advancement, many current higher-level leaders began their journey as RGMs, signaling strong potential for upward mobility within Wendy's organization.
Employees in this role receive benefits including medical, dental, and vision plans, short-term and long-term disability insurance, life insurance, and a 401(k) with employer matching contributions. Additional perks include employee discount programs and meal discounts, promoting a balanced and rewarding employment experience. Eligibility requirements include being at least 21 years old, the ability to secure reliable transportation for training and other job responsibilities, and legal work authorization in the country. Wendy's is an equal opportunity employer committed to fostering diversity and inclusion, providing reasonable accommodations to qualified individuals with disabilities.
Joining Wendy's as a Restaurant General Manager presents an excellent opportunity for motivated individuals passionate about leadership in the foodservice industry. The company supports career development through ongoing training, mentorship, and promotion from within. Whether new to management or seeking to enhance existing skills, candidates will find a dynamic environment that rewards dedication, leadership, and customer-focused service. The role offers stability, flexibility, and a clear path for growth—making it an appealing career choice for those who want to make a meaningful impact while advancing professionally at Wendy's.
Job Requirements
- must be 21 years of age or older
- must have or be willing to obtain SERV Safe certification by the end of training
- secure reliable transportation to travel to home store and other locations occasionally
- eligibility to work in the country
- ability to stand and move for most of the shift
- pass a background investigation
- committed to promoting proper procedures and culture of food safety
Job Qualifications
- high school diploma or equivalent
- prior leadership or management experience in a fast-paced environment preferred
- excellent interpersonal and communication skills
- ability to build and manage a cohesive team
- commitment to customer service excellence
- knowledge of food safety standards or willingness to obtain certification
- strong problem-solving and decision-making skills
- ability to work flexible hours
- must be at least 21 years old
Job Duties
- Lead the management team to achieve employee, customer, sales, and operational goals
- create a customer-first attitude within the team
- maintain proper food safety procedures and culture
- achieve a balance between employee and guest experience, operational metrics, and financial goals
- use restaurant equipment such as headsets, registers, and grills
- follow brand standards for food preparation, service, and cleanliness
- obtain SERV Safe certification by the end of training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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