Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,354.00 - $68,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Employee Discount Program
meal discounts
flexible schedule
Job Description
Wendy's is a leading fast-food restaurant chain known for its fresh, made-to-order menu and commitment to quality service. As a globally recognized brand, Wendy's has built a loyal customer base by continually evolving and providing a welcoming dining experience. The company emphasizes a family-friendly environment and values its team members, fostering a workplace culture where collaboration and personal growth are highly encouraged. With thousands of locations worldwide, Wendy's offers a dynamic and fast-paced atmosphere for individuals passionate about customer service, operational excellence, and community engagement.
At the Amherst, NY location, Wendy's seeks to fill the role of Restaurant General Manager (RGM) who will lead the Restaurant Management Team in delivering exceptional service and operational success. The RGM is pivotal in creating an energetic and supportive work environment, motivating staff to achieve sales targets while maintaining superior customer satisfaction. This career-minded role is perfect for motivated individuals with excellent interpersonal skills who are eager to build and lead a cohesive team. Emphasizing a "Customer First" attitude, the RGM plays a critical role in customer retention by ensuring a memorable guest experience.
This full-time managerial position offers competitive annual pay ranging from $62,354 to $68,500, inclusive of bonuses and appealing incentives. Additionally, flexible schedules help managers maintain a healthy work-life balance. The role encompasses significant opportunities for professional growth as many top leaders at Wendy's have advanced from RGM positions. To support career advancement, Wendy's provides workforce development opportunities, mentorship, and training programs designed to build leadership competencies and operational expertise.
The RGM will be responsible for maintaining operational metrics related to food quality, safety, and cleanliness, adhering strictly to brand standards and procedures including obtaining SERV Safe certification. Managing financial performance, increasing profits, upholding a culture of food safety, and ensuring compliance with health regulations are also integral to the role. The Restaurant General Manager acts as a role model and leader, setting the tone for a positive, family-oriented culture that values teamwork and employee development.
Additional benefits include a comprehensive medical, dental, and vision plan, short-term and long-term disability insurance, life insurance, and a 401(k) program with employer match. Employees also enjoy perks such as meal discounts and an employee discount program. The company promotes inclusivity and equal opportunity employment, providing reasonable accommodations to individuals with disabilities. Desired candidates must be 21 years or older, have reliable transportation, and be authorized to work in the country. This franchise-operated position is based in Amherst, NY, with the franchise responsible for compensation and career programs which may differ from company-owned locations.
At the Amherst, NY location, Wendy's seeks to fill the role of Restaurant General Manager (RGM) who will lead the Restaurant Management Team in delivering exceptional service and operational success. The RGM is pivotal in creating an energetic and supportive work environment, motivating staff to achieve sales targets while maintaining superior customer satisfaction. This career-minded role is perfect for motivated individuals with excellent interpersonal skills who are eager to build and lead a cohesive team. Emphasizing a "Customer First" attitude, the RGM plays a critical role in customer retention by ensuring a memorable guest experience.
This full-time managerial position offers competitive annual pay ranging from $62,354 to $68,500, inclusive of bonuses and appealing incentives. Additionally, flexible schedules help managers maintain a healthy work-life balance. The role encompasses significant opportunities for professional growth as many top leaders at Wendy's have advanced from RGM positions. To support career advancement, Wendy's provides workforce development opportunities, mentorship, and training programs designed to build leadership competencies and operational expertise.
The RGM will be responsible for maintaining operational metrics related to food quality, safety, and cleanliness, adhering strictly to brand standards and procedures including obtaining SERV Safe certification. Managing financial performance, increasing profits, upholding a culture of food safety, and ensuring compliance with health regulations are also integral to the role. The Restaurant General Manager acts as a role model and leader, setting the tone for a positive, family-oriented culture that values teamwork and employee development.
Additional benefits include a comprehensive medical, dental, and vision plan, short-term and long-term disability insurance, life insurance, and a 401(k) program with employer match. Employees also enjoy perks such as meal discounts and an employee discount program. The company promotes inclusivity and equal opportunity employment, providing reasonable accommodations to individuals with disabilities. Desired candidates must be 21 years or older, have reliable transportation, and be authorized to work in the country. This franchise-operated position is based in Amherst, NY, with the franchise responsible for compensation and career programs which may differ from company-owned locations.
Job Requirements
- Must be 21 years of age or older
- Reliable transportation to commute to work and training locations
- Authorized to work in the country
- Willingness to obtain SERV Safe certification
- Ability to stand and move throughout the shift
- Ability to use restaurant equipment such as headsets, registers, and grills
- Pass a background check
- Strong commitment to customer service
- Willingness to work flexible schedules
- Eligible to work legally and pass background investigation
Job Qualifications
- Leadership experience in a fast-paced restaurant environment
- Strong interpersonal and team-building skills
- Excellent problem-solving and decision-making abilities
- Ability to motivate and develop team members
- Commitment to food safety and quality standards
- Experience managing operational and financial performance
- Effective communication skills
- Ability to work flexible hours and adapt to changing priorities
Job Duties
- Create a service experience so good the guests can't wait to come back to Wendy's
- Enjoy problem-solving and decision-making
- Create a "Customer First" attitude with your team
- Be a leader committed to teaching and growing your team
- Promote proper procedures and a culture of food safety
- Maintain balance between employee and guest experience, operational metrics, and financial goals
- Lead the management team to achieve employee, customer, sales, and operational goals
- Stand and move for most - if not all - of your shift
- Use restaurant equipment such as headset, register, or grill
- Follow brand standards and guidelines to prepare great food, serve customers, and maintain a clean restaurant
- Obtain SERV Safe certification by the end of training
- Secure reliable transportation to travel to your home store and other locations occasionally for training and tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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