Restaurant General Manager NY

Wendy's is a globally recognized fast-food restaurant chain known for its fresh ingredients, made-to-order meals, and commitment to delivering exceptional customer experiences. Founded in 1969, Wendy's has grown to become one of the leading names in the quick-service restaurant industry, distinguished by its beloved square-shaped beef patties, signature frosty desserts, and a friendly, family-oriented atmosphere. At each location, the team strives to provide not only quality food but also a welcoming environment where customers feel valued and satisfied with every visit.

This particular Wendy's location at 1550 Mt Hope Ave in Rochester, NY is part of a franchisee-operated restaurant network that embraces the company's core philosophy of excellent service and teamwork. As a franchise, this location offers the same high standards while allowing for career growth opportunities and personalized management approaches distinctive to the local community.

The role of the Restaurant General Manager (RGM) at Wendy's is pivotal to maintaining and enhancing the restaurant's daily operations, employee engagement, and customer satisfaction levels. The RGM leads the restaurant management team, driving the shared objective of fostering a fun, supportive workplace culture while achieving key operational and sales metrics. This leadership position requires a dedicated and motivated individual passionate about restaurant management, team building, and customer service excellence.

As the RGM, you will serve as a role model for your team, setting the tone for an upbeat and inclusive environment where employees can thrive and customers receive superior service. You will be responsible for leading your team to meet sales goals and operational standards, ensuring the restaurant performs efficiently and profitably. With a focus on staff development, you will mentor and coach team members, encouraging their growth and preparing them for future leadership roles within the company.

The job offers competitive compensation with a pay range of $62,354 to $68,500 annually, along with performance-based bonuses. Full-time and career-oriented candidates will find ample benefits, including medical, dental, and vision insurance options, short-term and long-term disability coverage, life insurance, and a 401(k) retirement plan with an employer match. Additionally, flexible working hours contribute to a healthy work-life balance, and employee discounts provide perks on meals.

Wendy's fosters a strong commitment to compliance, fair pay practices, and equal opportunity employment. The company supports career advancement, encouraging employees to develop skills and step into new roles as they grow within the organization. The RGM role offers stability, growth potential, and a platform to contribute meaningfully to customer service excellence and restaurant success. If you are passionate about leading teams, driving business results, and cultivating a customer-first culture, this position at Wendy's is an excellent opportunity to build a rewarding career in the fast-food industry.