Restaurant General Manager NY

Wendy's is a globally recognized fast food restaurant chain known for its commitment to quality, innovation, and customer satisfaction. Established in 1969, Wendy's has grown into one of the largest quick-service restaurant chains in the world, serving millions of customers daily with its signature square-shaped burgers, fresh ingredients, and a diverse menu that appeals to various tastes and preferences. The company highly values its team members and places emphasis on creating a supportive and family-like work environment. At Wendy's, every employee is considered part of the family, and the culture promotes collaboration, growth, and mutual respect among staff and management alike.

The Restaurant General Manager (RGM) position at Wendy's plays a crucial leadership role within the Restaurant Management Team. As the lead figure responsible for the overall operation of the restaurant, the RGM ensures that both team members and customers have positive experiences by fostering a fun, family-oriented atmosphere. The manager sets a high standard by embodying Wendy's core values and serving as a role model for the team. This role requires individuals who are career-minded and motivated to build a cohesive team that consistently delivers exceptional customer service, achieves sales goals, and meets key operational metrics.

The RGM is entrusted with the responsibility to create a work environment where team members feel valued and empowered, which in turn translates to superior guest experiences. A strong emphasis is placed on growing and developing leadership skills within management ranks, with many of Wendy's top leaders having been promoted from RGM positions. The job offers competitive pay ranging from $62,354 to $68,500 annually, complemented by bonuses and a flexible work schedule that supports a healthy work-life balance. Additionally, the role provides a comprehensive benefits package including medical, dental, and vision plans, as well as short-term disability, long-term disability, life insurance, and a 401(k) plan with employer match.

The ideal candidate for the RGM position is someone who enjoys problem-solving and decision-making in a dynamic environment and is committed to fostering a "Customer First" culture within their restaurant team. They must prioritize food safety and operational excellence while balancing quality employee and guest experiences with profitability and performance targets. The role requires active management involvement, including standing and moving during shifts, using restaurant equipment such as headsets, registers, and grills, and adhering to strict brand standards for food preparation, customer service, and restaurant cleanliness.

Wendy's encourages individuals looking to build a long-term career to apply, offering clear pathways for advancement and leadership development. Candidates must be at least 21 years old, have reliable transportation, and either possess or be willing to obtain SERV Safe certification. This job site is a franchise location, which means compensation, benefits, and career opportunities may vary slightly from company-owned stores but remain competitive and supportive. Wendy's is dedicated to providing equal employment opportunities and reasonable accommodations for individuals with disabilities, ensuring a diverse and inclusive workplace in line with legal standards. This location is at 1051 Main Street, Buffalo, NY 14209, serving the local community with the same dedication to quality and service found throughout the Wendy's brand.