Restaurant General Manager NY

Wendy's is a globally recognized fast-food restaurant chain, well-known for its fresh and quality offerings in the quick-service restaurant industry. Established with a mission to deliver exceptional service and delicious food, Wendy's has cultivated a strong reputation and loyal customer base. The company prides itself on its commitment to a fun, family-oriented culture where employees feel valued and empowered, creating an environment that fosters growth and development.

At Wendy’s, the Restaurant General Manager (RGM) plays a pivotal role as the leader of the Restaurant Management Team. This leadership position is about much more than just daily operations; it embodies the spirit of caring for the team, delivering outstanding customer service, and achieving business goals through efficiency and motivation. The RGM is responsible for setting the tone, culture, and standards that define the restaurant experience at Wendy’s. This role offers a stable work environment, flexible schedules, and the quality of life managers deserve.

The General Manager position is designed for career-minded and motivated individuals who have excellent interpersonal skills and the ability to build and lead teams that work effectively to increase profits and provide superior service. As a role model, the RGM embodies Wendy’s values and helps create a workplace that is engaging and dynamic. The company supports career growth with numerous opportunities to advance within the business, often promoting successful RGMs to higher leadership roles.

This role offers competitive pay ranging approximately between $62,354 to $68,500 per year, including bonuses, benefits, and incentives. Employee benefits include medical, dental, and vision insurance options, along with short-term disability (STD), long-term disability (LTD), life insurance, and a 401(k) plan with employer match. The company fosters a transparent pay environment, aligning with legal standards to ensure fairness and equity. Additionally, RGMs benefit from an employee discount program and discounts on meals.

As the General Manager, key responsibilities include creating an exceptional customer experience that encourages repeat visits, problem-solving, decision-making, instilling a "Customer First" attitude among the team, and promoting a culture of food safety. Managers are tasked with maintaining a balance between high-quality employee and guest experiences, operational excellence, and financial performance.

Wendy’s strongly values the development and growth of its management team, providing the necessary support, training, and opportunities to advance to higher roles. RGMs are expected to lead their management team toward achieving employee, customer, sales, and operational goals while maintaining brand standards in food preparation, service, and restaurant cleanliness. Physical endurance is part of this role, as managers are required to stand and move for most of their shift, and operate restaurant equipment such as registers, headphones, and grills.

To succeed as a Restaurant General Manager at Wendy's, candidates must be at least 21 years old, willing to obtain SERV Safe certification by the end of their training, and have reliable transportation to reach their home store and other locations as needed for training or tasks. Wendy’s is committed to equal employment opportunity and provides reasonable accommodations for individuals with disabilities. This role is ideal for those looking to build a solid career in restaurant management with a company that values leadership, teamwork, and customer satisfaction.