Restaurant General Manager: Lead 40+ Team & Guest Experience

Job Overview

diamond

Benefits

medical benefits
Quarterly bonus program
Paid Time Off
employee discount
Career development opportunities
flexible scheduling
Team-oriented environment

Job Description

Sickiesburgers is a popular restaurant located in Sioux Falls, South Dakota, known for its unique and flavorful burgers, vibrant atmosphere, and commitment to quality customer service. As a well-established dining destination, Sickiesburgers prides itself on delivering an exceptional dining experience that combines delicious food with a fun and welcoming environment. The restaurant attracts a diverse clientele, ranging from families enjoying a night out to burger enthusiasts seeking inventive and satisfying menu options. Whether dining in or ordering takeout, guests consistently appreciate the high standards and community-focused spirit that Sickiesburgers embodies.

We are currently seeking a skilled manager to lead our team of over 40 employees. This leadership role is critical to maintaining the restaurant’s dynamic and enjoyable atmosphere while ensuring efficient operations. As a manager at Sickiesburgers, your responsibilities will include overseeing all guest-related services to guarantee superior customer satisfaction and enforcing strict adherence to health and safety standards. This role demands a proactive individual who thrives in a competitive, fast-paced restaurant environment and possesses at least three years of experience in a similar management position. Strong leadership skills, excellent communication abilities, and a passion for team development are essential for success in this role.

Our restaurant offers a supportive work environment where managers can drive the success of the team through effective guidance and motivation. In addition to being an integral part of the operational leadership, the manager will also contribute to strategic decisions relating to staff scheduling, training programs, inventory control, and conflict resolution. Sickiesburgers is committed to investing in its team members, offering medical benefits starting from day one and a quarterly bonus program designed to reward exceptional performance and dedication. This is an exciting opportunity for an enthusiastic manager who wants to play a key role in enhancing both the guest experience and employee satisfaction within a thriving restaurant business.

Job Requirements

  • minimum of 3 years experience in restaurant management
  • proven leadership skills
  • ability to work in a fast-paced environment
  • strong communication skills
  • knowledge of health and safety compliance
  • ability to manage large teams
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • minimum of 3 years experience in a similar managerial role
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • experience in a restaurant or hospitality environment
  • ability to manage a large team
  • knowledge of health and safety regulations
  • problem-solving skills

Job Duties

  • lead and motivate a team of over 40 employees
  • oversee all guest-related services ensuring excellent customer experience
  • maintain adherence to health and safety standards
  • manage staff scheduling and daily operations
  • implement training and development programs for staff
  • monitor inventory and control costs
  • resolve conflicts and handle guest complaints effectively

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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