Restaurant General Manager In Training (OKC Market)

BURGER KING is a globally renowned fast food restaurant chain, celebrated for its high-quality, great-tasting, and affordable food offerings. Founded in 1954, it stands as the second largest fast food hamburger chain in the world. Recognized widely as the original HOME OF THE WHOPPER, BURGER KING has maintained its commitment to premium ingredients, signature recipes, and family-friendly dining experiences for more than five decades. The company prides itself on providing guests with delicious meals served in welcoming environments, making it a popular choice for millions of customers daily. BURGER KING restaurants operate in numerous countries and offer a diverse menu that appeals to various tastes and preferences. The restaurant’s legacy is deeply rooted in quality, customer service, and consistent operational excellence, making it a top destination for fast food enthusiasts worldwide.

The Restaurant General Manager (RGM) position is a pivotal leadership role within BURGER KING, responsible for overseeing the entire daily operations of the restaurant to maximize profitability and ensure an outstanding guest experience. Reporting directly to the District Manager, the RGM leads a dynamic team comprising an Assistant Manager, Hourly Shift Coordinators, and Team Members. This full-time role demands a proactive leader who excels in managing all facets of the restaurant—from financial performance and guest satisfaction to team development and operational standards. The RGM is charged with reviewing profit and loss statements to strategically increase profitability, driving sales by promoting excellent guest service, fostering employee growth, and maintaining efficient restaurant operations.

The role emphasizes leadership by motivating and directing team members to consistently exceed guest expectations with friendly, accurate, and fast service, ensuring the restaurant is kept clean and welcoming. The manager also plays a critical role in managing the guest experience, promptly addressing guest issues and leveraging feedback systems to identify and resolve root causes of complaints. Community engagement is another important aspect of the position, with the RGM expected to interact with local prospects and spearhead neighborhood marketing initiatives to boost patronage.

Recruitment and retention of a skilled and dedicated restaurant team fall under the RGM’s responsibilities, involving the hiring, onboarding, and training of new team members. The RGM inspires employee performance through recognition programs and delivers regular coaching and feedback to elevate the team’s capabilities and overall restaurant performance. Additionally, the manager ensures optimal labor management by efficiently scheduling staff and maintaining proper managerial coverage during shifts. Operational excellence is a priority, with the RGM guaranteeing that all brand and operational standards are upheld, and assuming additional duties such as those of Assistant Manager or Hourly Shift Coordinator when necessary.

The compensation for this role starts at $12.50 per hour, with opportunities for bonus pay, reflecting the company’s commitment to rewarding performance and dedication. This position requires availability on weekends, holidays, and for extended shifts of 10 hours, providing a challenging yet rewarding career path for motivated professionals seeking growth in the fast-paced restaurant industry. BURGER KING offers a comprehensive benefits package that includes a flexible schedule, health, vision, dental and life insurance, paid training, employee discounts, paid time off, as well as 401(k) retirement plans with matching contributions. This combination of leadership responsibility, competitive pay, and extensive benefits makes the Restaurant General Manager role an excellent opportunity for individuals passionate about restaurant management and customer service excellence.