Job Overview
Compensation
Salary
Range $51,600.00 - $71,100.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Free room nights
Employee Discounts
Job Description
Hypsi and Bar Daphne are the premier dining and cocktail venues nestled within the newly opened Hotel Daphne, situated in the vibrant Houston Heights neighborhood. Hotel Daphne, known for its boutique luxury and commitment to an exceptional guest experience, offers a unique blend of Italian-inspired culinary delights and local Houston flair. Hypsi serves breakfast, lunch, and dinner with a focus on a robust pasta program and elegantly approachable entre9es, enhanced by a signature roaming mozzarella cart that offers hand-pulled cheeses paired with curated accompaniments like pickled vegetables, aged vinegars, and cold-pressed olive oils. Adjacent to this, Bar Daphne invites guests to unwind in the evening with creative cocktails inspired by the hotel's curated art collection, accompanied by innovative finger foods. The ambiance and menu are crafted to provide an unparalleled hospitality experience that fuses creativity with a warm, inviting atmosphere.\n\nThe Restaurant General Manager at Hypsi and Bar Daphne is a vital leadership position responsible for overseeing the full spectrum of food and beverage operations within the restaurant and bar settings. Reporting directly to the Executive Chef, this role requires a dynamic leader who can effectively collaborate with the Hotel Daphne operations team and the broader Bunkhouse corporate F&B leadership. The General Manager will be charged with managing day-to-day operations, ensuring exceptional service delivery, maintaining high quality and presentation standards, and leading a diverse team of hourly and management staff. This position demands an individual skilled in short and long-term strategic planning, staffing, training, and budget management. The GM plays an influential role in fostering a positive work environment, embodying the Bunkhouse and Hyatt cultures, and driving guest satisfaction and brand reputation. With key responsibilities spanning recruitment, employee development, customer complaint resolution, and regulatory compliance, the Restaurant General Manager is central to sustaining and elevating the unique dining experience that defines Hypsi and Bar Daphne. This role offers the opportunity to lead within a hospitality-focused, creative, and collaborative team while enjoying a comprehensive benefits package including medical, dental, vision, 401K with company match, generous paid time off, free room nights, discounted room rates, and various retail discounts. The role demands exemplary communication skills, conflict resolution capabilities, and the ability to maintain strong operational standards in alignment with corporate policies and values.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum of 5 years experience in restaurant or hotel food and beverage management
- Strong leadership abilities
- Exceptional organizational and multitasking skills
- Excellent problem-solving skills
- Availability to work flexible hours including evenings and weekends
- Knowledge of POS systems and inventory management
- Ability to maintain high customer service standards
- Strong communication skills
- Ability to comply with health and safety regulations
Job Qualifications
- Proven experience in food and beverage management
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to resolve conflicts effectively
- Knowledge of health and safety regulations
- Experience with budgeting and financial management
- Ability to develop and maintain high standards of service and presentation
- Familiarity with corporate policies and culture
- Experience in staff recruitment, training, and development
Job Duties
- Responsible for short and long-term planning and the management of the food and beverage operations in the front and back of the house
- Develop high standards of service, presentation and cleanliness standards
- Lead and assist in the recruitment and selection of your staff for bartenders, barbacks, servers, hosts, etc.
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance, and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations for your restaurant and other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintain Bunkhouse/Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Bunkhouse and Hyatt service standards and procedures
- Train and lead the monthly inventory process, ensuring existing partnership with finance department is elevated
- Perform other tasks and duties as needed or as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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