Restaurant General Manager - Hotel Daphne

Hypsi and Bar Daphne are signature dining and cocktail destinations located within the vibrant Hotel Daphne, situated in the heart of Houston Heights. As a hospitality-driven establishment, Hotel Daphne combines Italian culinary influences with a distinctive Houston spirit, creating an inviting atmosphere where creativity and exceptional guest experiences are paramount. Hypsi offers an extensive menu that includes a robust pasta selection and elegant yet approachable entrees, complemented by a unique roaming mozzarella cart showcasing hand-pulled cheeses paired with curated accompaniments such as pickled vegetables and cold-pressed olive oil. Bar Daphne operates as a captivating cocktail bar inspired by the hotel's art collection, offering imaginative drinks with striking garnish presentations alongside thoughtfully prepared finger foods. Together, these venues contribute to a dynamic food and beverage scene that blends tradition with innovation in a setting that promotes warmth and connection.

The role of Restaurant General Manager at Hypsi and Bar Daphne is a full-time leadership position that reports directly to the Executive Chef and collaborates closely with the Hotel General Manager and Bunkhouse corporate Food and Beverage leadership. This role is pivotal in overseeing the daily operations of the restaurant and bar, ensuring seamless execution of both regular service and special events. The General Manager is responsible for fostering a culture of excellence by upholding the company’s values and standards of hospitality, service quality, and operational efficiency. With a hands-on management style, the successful candidate will lead a diverse team of bartenders, servers, hosts, and support staff, driving recruitment, training, employee development, and performance evaluations.

In addition to managing front-of-house activities, the Restaurant General Manager is expected to maintain rigorous standards for food and beverage quality, service presentation, and cleanliness throughout the establishment. The role demands a proactive approach to operational planning, budgeting, forecasting, and inventory control, incorporating payroll oversight and close coordination with hotel departments to maximize guest satisfaction. Handling guest concerns effectively and implementing procedures to continually improve the customer and associate experience are also key responsibilities. The candidate must demonstrate excellent communication and conflict resolution skills and a thorough understanding of both Bunkhouse and Hyatt policies and standards to ensure regulatory compliance and brand consistency.

Hypsi and Bar Daphne pride themselves on offering exceptional benefits that support employee wellbeing and work-life balance, including comprehensive medical, dental, and vision coverage, 401K with company match, generous paid time off, free room nights, discounted room rates for friends and family, free parking, wellness initiatives like complimentary Headspace membership, and discounts at prominent retailers. This role offers an exciting opportunity for an experienced hospitality leader passionate about delivering outstanding service in a creative and dynamic restaurant environment.