Restaurant General Manager, Grille 254 - Signia by Hilton La Cantera Resort and Spa

Hilton is a globally recognized leader in the hospitality industry, renowned for its exceptional service and commitment to creating memorable experiences for guests. With a rich history of welcoming more than 3 billion guests worldwide, Hilton stands as a beacon of hospitality excellence, offering a portfolio of world-class hotel brands. The company is dedicated not only to providing outstanding stays for its guests but also to fostering a supportive and award-winning workplace culture for its team members. Hilton has been consistently recognized on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its commitment to maintaining an inclusive, engaging, and rewarding environment for its employees. The company’s mission to fill the earth with the light and warmth of hospitality guides every aspect of its operations, ensuring that team members are empowered to deliver unparalleled guest experiences.

The role of Restaurant General Manager at Hilton is pivotal in upholding the company's esteemed reputation for hospitality. As a Restaurant General Manager, you will oversee the operations of one of Hilton’s premier dining outlets, directly contributing to the overall guest experience. This full-time position involves leading all restaurant functions, including guest service standards, product quality, cost controls, profitability, marketing, budgeting, and policy enforcement. The ideal candidate is passionate about hospitality, possesses strong leadership skills, and demonstrates an unwavering commitment to integrity, teamwork, ownership, and delivering excellence in every moment.

In this role, you will be responsible for creating exceptional guest experiences by monitoring service quality, addressing guest concerns, and continuously improving interactions to ensure satisfaction. You will inspire and develop your team by providing mentorship, conducting performance evaluations, and offering professional development opportunities to promote a high-performing and engaged workforce. Collaboration with Sales, Marketing, and PR teams is essential to crafting effective campaigns that boost brand visibility and guest loyalty. Additionally, you will leverage technology tools such as OpenTable to optimize operational efficiency and streamline reservations.

Revenue growth strategies are a critical aspect of your responsibilities. You will implement up-selling techniques, develop innovative menu items, and cross-sell hotel-wide services to maximize profitability. Moreover, you will ensure compliance with health, safety, sanitation, and alcohol regulations, fostering a culture of wellbeing for both guests and team members.

Hilton supports its team members with a comprehensive benefits package designed to promote wellbeing and financial security. Benefits include exceptional travel perks with deeply discounted room rates, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, free counseling through an Employee Assistance Program, generous paid time off, and a variety of health and welfare plans. The company values its employees' growth and work-life balance, creating an environment where dedication to hospitality translates into both personal and professional success.

Joining Hilton means becoming part of a global community that values leadership, teamwork, and integrity. Whether you are beginning your career or seeking new challenges, Hilton provides a supportive platform to thrive and contribute to making every stay magical for guests. The Restaurant General Manager role is more than managing operations; it’s about spreading the light and warmth of hospitality that Hilton is known for worldwide.