Restaurant General Manager – Exceptional Culture

Silver Spring, MD, USA|Remote

Job Overview

Compensation

Salary

Exact $130,000.00

Benefits

competitive base salary

Quarterly performance bonus

Comprehensive Healthcare

Retirement benefits

Paid Time Off

wellness programs

Dining privileges

Job Description

An established, high-volume upscale restaurant and bar located in the vibrant Washington DC area is seeking an experienced and dynamic General Manager to lead its flagship operation. This restaurant is renowned for delivering exceptional hospitality along with a strong financial performance and an energized, inviting dining atmosphere. As part of a respected hospitality organization known for its commitment to excellence, people development, and long-term career growth, this opportunity promises not only professional advancement but also the chance to contribute meaningfully to a premier dining destination. The company fosters a culture that values work-life balance, supports ongoing training and leadership development, and offers generous employee benefits that contribute to overall wellbeing and job satisfaction.

This role is ideal for an accomplished hospitality professional with a proven track record in managing large-scale upscale restaurant environments. The ideal candidate is a hands-on leader who thrives in complex, fast-paced settings and enjoys cultivating high-performing teams dedicated to delivering elevated guest experiences. In this leadership position, you will oversee all front-of-house operations, emphasizing hospitality excellence, execution, and operational consistency. Your responsibilities will include directing diverse service periods such as lunch, dinner, brunch, bar, and late-night operations, ensuring each guest receives an exceptional experience.

The General Manager will work closely with culinary leadership to align front- and back-of-house teams seamlessly while driving financial results through disciplined labor management, forecasting, scheduling, and cost controls. Establishing and maintaining rigorous guest service standards will be a top priority, along with creating a culture of accountability and professionalism throughout the organization. This includes managing staffing processes such as hiring, training, coaching, and developing succession planning initiatives to foster employee engagement and retention. Additionally, the General Manager will monitor operational metrics, applying strategic insights to improve guest satisfaction, employee retention, and overall profitability.

Compensation includes a competitive base salary complemented by quarterly performance bonuses, reflecting the importance of strong leadership that consistently achieves business goals. Work-life balance is supported with a five-day workweek and comprehensive benefits that cover healthcare, retirement planning, generous paid time off, and wellness programs. Employee dining privileges and additional perks enhance the workplace experience further. This opportunity is exceptional for a hospitality leader who is ready to take charge of a flagship restaurant and contribute to a thriving, stable hospitality brand while enjoying significant career growth potential.

Job Requirements

Bachelor's degree in hospitality management or related field preferred
Minimum 3 years of General Manager experience in a large-scale, upscale restaurant
Proven leadership in managing teams of 100+ employees
Experience overseeing operations generating $7 million+ in annual revenue
Strong financial management skills including P&L and labor cost controls
Ability to relocate to Washington DC
Excellent communication and interpersonal skills
Capability to work in a fast-paced, high-volume environment

Job Qualifications

3+ years of experience as a General Manager in a large-scale, upscale restaurant environment
Demonstrated success leading operations generating more than $7 million in annual revenue
Experience managing restaurants with 500+ seats and teams of 100+ employees
Strong background overseeing high-volume bar, dining, and late-night service operations
Proven ability to maintain elevated service standards in a fast-paced, complex environment
Strong financial acumen with experience managing P&L performance, labor costs, budgets, forecasting, and operational controls
Skilled in team development, performance management, and building a culture of accountability
Excellent communication, leadership, and organizational skills
Hands-on, visible leadership style with the ability to thrive under pressure

Job Duties

Direct all front-of-house operations with a focus on hospitality excellence, execution, and consistency
Lead, mentor, and develop a large management team and hourly workforce
Establish and maintain exceptional guest service standards across lunch, dinner, brunch, bar, and late-night operations
Drive financial performance through disciplined labor management, forecasting, scheduling, and cost controls
Oversee hiring, training, coaching, succession planning, and employee engagement initiatives
Partner closely with culinary leadership to ensure seamless execution and alignment between front- and back-of-house teams
Create a culture of accountability, professionalism, and hospitality-driven leadership
Ensure compliance with all safety, sanitation, and operational standards
Analyze operational metrics and implement strategies that improve guest satisfaction, employee retention, and profitability