Checkers Drive-In Restaurants, Inc. logo

Restaurant General Manager- Buckeye

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Bonuses
Incentives
Paid Time Off
Training and Development
career growth

Job Description

Checkers & Rally's is a prominent fast-food restaurant chain known for its commitment to serving quality food paired with excellent customer service. As a well-established brand in the quick service restaurant (QSR) industry, Checkers & Rally's operates numerous franchise locations across the country, each dedicated to providing a friendly and efficient dining experience for their guests. The company emphasizes a culture of integrity, service, and excellence, striving to make a positive impact on its franchisees, teams, and guests alike. Checkers & Rally's is part of a dynamic corporate field operations team focused on supporting its restaurants to be the first choice for customers and employees through operational excellence and continuous improvement.

The General Manager role at Checkers & Rally's is pivotal in ensuring the success of each restaurant location. The position carries a significant responsibility in executing the restaurant’s operational plan by driving sales and profit goals while maintaining exceptional standards of guest and team service. This full-time position requires a hands-on leader capable of managing all aspects of the restaurant's performance, from sales management and staffing coordination to training and compliance with company policies. General Managers act as ambassadors of the brand and hold accountability for delivering results by fostering a positive, safe, and fun environment for both guests and team members.

This role is more than managing day-to-day operations; it’s about making a difference every day by motivating the team, analyzing sales data to optimize restaurant efficiency, and implementing strategies that enhance service quality. The General Manager is expected to meet budgeted sales and profit targets by managing the profit and loss (P&L) statement while executing plans to improve all operational facets, including guest satisfaction and team performance. Staffing is a key focus area as well, requiring the recruitment of suitable candidates and ensuring shifts are staffed appropriately to maintain smooth operations. Furthermore, this role involves coaching and feedback, training staff on operational standards and guest service, and addressing any complaints or policy violations promptly and effectively.

Checkers & Rally's prioritizes the development and growth of its people, offering an environment rich with opportunities for personal advancement and career progression. The company’s benefits include comprehensive medical and dental insurance plans, recognition programs such as bonuses and incentives, and unique perks like an all-expenses-paid annual cruise. The organization values its employees’ dedication and success, promoting a culture of continual improvement and excellence. The General Manager will be an integral part of this success, leading by example and driving their location to be a standout within the competitive QSR marketplace.

This position demands a motivated individual who possesses a strong work ethic, excellent communication skills, and the ability to thrive in a fast-paced environment. A high school diploma or equivalent is preferred, alongside a food safety certification and over two years of prior restaurant management experience, ideally within the quick service restaurant industry. Proficiency in Microsoft Office and other general computer systems is required to handle the operational duties effectively. Flexibility is essential, as the role may require extended hours and a variable schedule to meet the demands of the restaurant and its guests. If you are passionate about leadership, service excellence, and growth within a supportive and dynamic company, Checkers & Rally's offers a rewarding opportunity as a General Manager to advance your career while making a tangible impact on the community you serve.

Job Requirements

  • High school diploma or general education degree (GED)
  • Food safety certified
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with a fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or general education degree (GED)
  • Food safety certified
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with a fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing data and developing plans to improve sales and profits and increase restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean and fun environment for employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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