Culver's logo

Restaurant General Manager

Job Overview

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Compensation

Hourly
Range $24.00 - $30.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
employee discount
Paid training
401(k)
401(k) matching
Mileage reimbursement

Job Description

Culver's is a well-established, community-focused restaurant chain known for its commitment to high-quality food and exceptional customer service. Each local Culver's operates with a dedication to providing guests with a welcoming atmosphere, delivering freshly prepared meals and a memorable dining experience. Their emphasis is not only on the food but also on fostering a positive environment for both customers and team members. This commitment has helped Culver's grow into a beloved dining destination, recognized for its distinctive menu offerings and friendly, efficient service. The company's local franchises play a crucial role in maintaining these high standards and connecting deeply with the community through various local marketing initiatives.

The General Manager position at your local Culver's is a pivotal leadership role responsible for overseeing the entire restaurant's operations. This role requires a motivated individual who embodies a "can do" attitude and a passion for leading a team towards delivering exceptional guest experiences. The General Manager guides the restaurant team by providing clear direction and support, ensuring that each customer leaves satisfied and valued. This leadership position demands strong organizational and communication skills, as well as the ability to effectively manage shifts, control costs, and maintain strict food safety and quality standards.

This role involves extensive responsibilities including overseeing hiring and training of all team members, ensuring compliance with labor laws, managing inventory and cash handling accuracy, and maintaining the overall restaurant environment. The General Manager is also expected to serve as a positive role model, consistently exemplifying the professional standards of the brand and promoting a safe and productive workplace. Travel out of state for training is required to ensure alignment with company standards and continued professional development.

Culver's offers flexible work schedules, including day, night, and weekend shifts, accommodating various personal and professional needs. Compensation for the General Manager is competitive and commensurate with the candidate's experience and qualifications, with additional bonus pay opportunities available. Benefits include health, dental, and vision insurance, paid time off, employee discounts, paid training, and retirement savings plans with 401(k) matching. The position is ideal for those seeking a dynamic, rewarding career in the restaurant industry, leading a dedicated team in a fast-paced environment with a strong emphasis on quality and guest satisfaction.

Job Requirements

  • Associates degree or higher preferred
  • ServSafe (national) and locally food safety program certified (must pass/complete before start date)
  • Minimum 1-2 years restaurant experience preferred
  • Ability to work nights and weekends
  • Ability to work holidays as needed
  • Must be able to stand constantly and lift/carry 21-50 lbs. frequently and lift/carry 50+ lbs. occasionally
  • Must be able to travel out of state for training

Job Qualifications

  • Must be able to travel out of state for training
  • Excited to come to work
  • "Can do" attitude
  • Enjoys going the extra mile for the team
  • Positive leadership
  • Strong communication and organization skills
  • Ability to work nights and weekends
  • Ability to work holidays as needed
  • Must be able to stand constantly and lift/carry 21-50 lbs. frequently and lift/carry 50+ lbs. occasionally
  • Associates degree or higher preferred
  • ServSafe (national) and locally food safety program certified (must pass/complete before start date)
  • Minimum 1-2 years restaurant experience preferred

Job Duties

  • Leads restaurant team by providing guidance, direction and opportunity to ensure that every guest who chooses Culver's leaves happy
  • Run shifts effectively to provide great food and excellent guest service
  • Support the development of a high performing team, leading as a coach and mentor and develops the management skills of the management team
  • Ensure the preparation and review of daily summary report to ensure cash register accuracy, maintain controllable costs based on system averages, maintain and control product inventory
  • Ensures completion and daily follow-up of weekly schedule and daily deployment based on budget forecasts to meet system labor percentages
  • Ensures the completion and documentation of food temperatures and product rotation as described in the Quality Control/Safe Food Checklist and Product Rotation Report
  • Oversees effective training and demonstration of food safety practices
  • Maintains safety standards for team members and guests
  • Ensures product quality and portion control to meet system standards
  • Supervises the hiring and orientation of all team members
  • Supervises the initial, as well as the ongoing training and development of all team members according to procedures
  • Ensures restaurant compliance with Federal and State labor laws
  • Coordinates and implements restaurant policies to be followed by each team member and ensures policies are consistently enforced
  • Schedules and organizes team and management meetings
  • Supervises to ensure guests consistently receive quality product in a timely manner to meet service time requirements
  • Ensures the proper maintenance of equipment and repairs, cleaning, organization maintenance and follow-up of restaurant and grounds
  • Demonstrates positive and effective role modeling for all team members through appearance and attitude
  • Routinely checks emails and Culver's communications HUB and response as necessary
  • Ensures accurate implementation of new products and procedures
  • Ensures office, files and restaurant postings are maintained correctly, according to federal, state and system standards
  • Develops and maintains a relationship within the community as a partner in local marketing events

Job Criteria

Experience

Mid Level (3-7 years)


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