Job Overview
Employment Type
Full-time
Compensation
Salary
Range $71,801.60 - $92,393.60
Benefits
weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Development and growth opportunities
Job Description
Shake Shack is a leading name in the hospitality and fast-casual dining industry, renowned for its commitment to quality food, exceptional hospitality, and a vibrant work culture. Founded by Danny Meyer in New York City’s Madison Square Park, Shake Shack started as a humble hot dog cart and quickly grew into one of the fastest-growing hospitality brands. With its roots deeply embedded in fine dining and community engagement, the company stands out not just for its delicious menu offerings, but for its mission to "Stand For Something Good." This mission is reflected in everything Shake Shack does—from focusing on the well-being of its employees, known as the #ShackFam, to its engagement with local neighborhoods and dedication to corporate social responsibility.
Shake Shack is committed to providing an inclusive, supportive, and dynamic work environment where employees can grow both personally and professionally. The company offers endless learning opportunities, mentorship, and training programs designed to elevate team members to new heights. Employees enjoy a positive and fun workplace culture that values collaboration, innovation, and respect for diversity. Shake Shack’s approach is centered around people-first values, making it an inspiring employer for those passionate about hospitality and community impact.
The role of Restaurant General Manager at Shake Shack is critical to maintaining the company’s standards of excellence, fostering a thriving team environment, and ensuring seamless restaurant operations. This full-time role, with a competitive salary range of $71,801.60 to $92,393.60 annually, requires a hands-on leader who can drive financial success, uphold exceptional hospitality standards, and cultivate an empowered and motivated team.
As a Restaurant General Manager, you will lead, coach, and develop team members to succeed in a fast-paced, high-volume environment. Managing inventory, quality control, and safety compliance are key components of the job. You will be responsible for achieving and exceeding financial goals by managing budgets, payroll, and scheduling. Your role also includes implementing company policies and fostering compliance with local and state health and safety codes. Additionally, you will promote the Shake Shack brand within the local community, driving sales and enhancing the customer experience through events and outreach.
This position demands a well-rounded professional with a minimum of 3 years of general management experience in the restaurant industry, showcasing a strong understanding of restaurant operations, including personnel management, food preparation, purchasing, sanitation, and security. Candidates who bring leadership skills focused on coaching, motivation, and excellence in hospitality will thrive. Knowledge of financial management, including P&L responsibilities, is essential. While a food handler certification is preferred, it is not mandatory. Flexibility to work varied hours is expected in line with the dynamic nature of the restaurant industry.
At Shake Shack, the benefits package is designed to support the well-being and development of its employees. In addition to competitive pay, staff members enjoy performance bonuses, meal discounts, and exclusive corporate discounts for a variety of lifestyle needs such as travel, electronics, and wellness. Comprehensive medical, dental, and vision insurance options are available to eligible employees, along with employer-paid life and disability insurance. Further benefits include a 401k retirement plan with company matching, paid time off, parental leave, and access to an employee assistance program from day one. Flexible spending accounts for health and dependent care, as well as commuter benefits, round out the extensive offering. These perks, combined with a commitment to personal growth and community involvement, make Shake Shack an exceptional employer in the hospitality sector.
Join Shake Shack today to be part of a people-first, values-driven company that not only serves great food but also builds unforgettable experiences for guests and rewarding careers for their teams. Be a part of something good and help shape the future of hospitality with a company that cares about its people, its communities, and its culture.
Shake Shack is committed to providing an inclusive, supportive, and dynamic work environment where employees can grow both personally and professionally. The company offers endless learning opportunities, mentorship, and training programs designed to elevate team members to new heights. Employees enjoy a positive and fun workplace culture that values collaboration, innovation, and respect for diversity. Shake Shack’s approach is centered around people-first values, making it an inspiring employer for those passionate about hospitality and community impact.
The role of Restaurant General Manager at Shake Shack is critical to maintaining the company’s standards of excellence, fostering a thriving team environment, and ensuring seamless restaurant operations. This full-time role, with a competitive salary range of $71,801.60 to $92,393.60 annually, requires a hands-on leader who can drive financial success, uphold exceptional hospitality standards, and cultivate an empowered and motivated team.
As a Restaurant General Manager, you will lead, coach, and develop team members to succeed in a fast-paced, high-volume environment. Managing inventory, quality control, and safety compliance are key components of the job. You will be responsible for achieving and exceeding financial goals by managing budgets, payroll, and scheduling. Your role also includes implementing company policies and fostering compliance with local and state health and safety codes. Additionally, you will promote the Shake Shack brand within the local community, driving sales and enhancing the customer experience through events and outreach.
This position demands a well-rounded professional with a minimum of 3 years of general management experience in the restaurant industry, showcasing a strong understanding of restaurant operations, including personnel management, food preparation, purchasing, sanitation, and security. Candidates who bring leadership skills focused on coaching, motivation, and excellence in hospitality will thrive. Knowledge of financial management, including P&L responsibilities, is essential. While a food handler certification is preferred, it is not mandatory. Flexibility to work varied hours is expected in line with the dynamic nature of the restaurant industry.
At Shake Shack, the benefits package is designed to support the well-being and development of its employees. In addition to competitive pay, staff members enjoy performance bonuses, meal discounts, and exclusive corporate discounts for a variety of lifestyle needs such as travel, electronics, and wellness. Comprehensive medical, dental, and vision insurance options are available to eligible employees, along with employer-paid life and disability insurance. Further benefits include a 401k retirement plan with company matching, paid time off, parental leave, and access to an employee assistance program from day one. Flexible spending accounts for health and dependent care, as well as commuter benefits, round out the extensive offering. These perks, combined with a commitment to personal growth and community involvement, make Shake Shack an exceptional employer in the hospitality sector.
Join Shake Shack today to be part of a people-first, values-driven company that not only serves great food but also builds unforgettable experiences for guests and rewarding careers for their teams. Be a part of something good and help shape the future of hospitality with a company that cares about its people, its communities, and its culture.
Job Requirements
- Minimum 3 years of restaurant general management experience
- Proven leadership and coaching abilities
- Knowledge of restaurant operations and compliance
- Strong financial acumen including budget and P&L management
- Ability to maintain high standards of hospitality
- Food handler certification preferred
- Availability to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of P&L responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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