Restaurant General Manager

The Tavern at Heathman is an esteemed restaurant located in Portland, celebrated for embracing the city’s local spirit and serving as a beloved gathering place for residents and visitors alike. Specializing in Pacific Northwest inspired cuisine, the restaurant takes pride in its use of fresh, seasonal ingredients sourced through local partnerships. The ambiance is sophisticated yet approachable, ideal for a variety of occasions including pre-theater dinners, business gatherings, and leisurely weekend brunches. The Tavern at Heathman offers a rich culinary experience that highlights the natural bounty of the region, supporting sustainable practices and the local community.

The Restaurant General Manager role at The Tavern at Heathman is a critical leadership position responsible for driving the overall success and growth of the establishment. This role requires a dynamic individual who can effectively oversee every aspect of the restaurant’s operations, including both the front-of-house and back-of-house. The General Manager will set the tone for the restaurant by establishing operational and service standards that uphold the venue’s reputation for excellence. Beyond daily management, this position involves strategic responsibilities such as budgeting, payroll management, inventory control, and financial forecasting to ensure the restaurant meets its revenue goals.

Collaborating closely with the Executive Chef, the Restaurant General Manager plays an integral role in menu development, maintaining product consistency, and implementing training programs. Leadership and team development are essential components, as the role entails hiring, training, mentoring, and inspiring both team members and department leaders to cultivate a positive and productive work culture.

Customer engagement is another key focus, with responsibilities to build strong relationships with guests, encourage feedback, and ensure exceptional dining experiences that exceed expectations. The General Manager also ensures strict adherence to all health, safety, and company policies, maintaining a safe and compliant environment for both staff and patrons.

This role is housed within Makeready LLC, a company renowned for its commitment to the well-being of its team members. Employees benefit from a robust package of accommodating paid time off, medical, dental, and vision insurance, maternity and paternity leave, pet insurance, company-matched dependent care and 401(k) plans, and a student loan repayment program, among other ancillary benefits. The company fosters an inclusive workplace culture rooted in guiding principles that emphasize teamwork, respect, and authenticity. Makeready LLC prides itself on being an equal opportunity employer dedicated to diversity, equity, and inclusion, ensuring all team members can thrive and succeed as their authentic selves based on qualifications and performance.