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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $75,000.00
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Benefits

Quarterly bonus
year-end super bonus
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) with Company Match

Job Description

SSP America is a leading operator of airport restaurants across North America, known for delivering exceptional dining experiences to millions of travelers annually. With a footprint spanning over 60 airports, SSP America specializes in bringing local favorites and high-quality food options to passengers in some of the busiest airports on the continent. The company has a strong reputation for its commitment to operational excellence, innovation, and customer service in a fast-paced, dynamic environment. SSP America fosters a culture of teamwork, growth, and accountability, making it an excellent place for ambitious professionals eager to advance their careers in the hospitality and food service industry.

The Restaurant General Manager role at LaGuardia International Airport (LGA) places you at the forefront of a high-impact operation within one of the most dynamic and challenging airport environments. This full-time position offers a competitive salary range of $65,000 to $75,000 annually, along with quarterly bonuses and year-end super bonuses, reflecting the company's commitment to reward performance and leadership. In addition, employees benefit from full medical, dental, and vision insurance, life insurance, paid time off, and a 401(k) plan with a company match, among other benefits.

As the Restaurant General Manager, you will lead a full-service restaurant and bar operation, ensuring smooth daily operations while maintaining high standards of guest experience, food quality, and safety compliance. The role involves managing cost control, ordering, scheduling, hiring, training, and coaching a diverse team to deliver consistent hospitality excellence. You will collaborate closely with airport authorities to navigate the complexities of operating within an airport setting, which requires exceptional organizational skills and the ability to manage multiple priorities.

This position is ideal for experienced restaurant managers who thrive in high-volume, fast-paced environments and are eager to take ownership and grow within a nationwide organization. You will have the opportunity to implement strategic business planning, forecasting, and budgeting, driving financial performance while fostering a positive and accountable team culture. SSP America values leaders who are service-oriented, proactive in coaching their teams, and ready to embrace challenges within a unique operational context.

Working at SSP America means joining a company that not only offers career progression across more than 60 airports but also supports your professional development through robust training and leadership opportunities. The airport environment is rarely dull, offering constant change that keeps the work engaging for those who like to move fast and think on their feet. Whether you are new to airport operations or bring substantial industry experience, this role provides a platform to excel in one of the largest airport restaurant operators in the world. SSP America is also an equal opportunity employer, committed to diversity and inclusion, providing reasonable accommodations throughout the hiring process.

Job Requirements

  • Minimum 3 years experience as a full-service restaurant general manager with bar experience
  • Strong financial management skills
  • Ability to manage high-volume, multi-priority environments
  • Experience in team leadership
  • Service-oriented and coaching mindset
  • Proficiency in POS systems and MS Office
  • Willingness to grow within the company

Job Qualifications

  • Minimum 3 years as a full-service restaurant general manager with bar experience
  • Strong financial and operational management skills
  • Experience managing high-volume, multi-priority environments
  • Proven leadership of diverse teams
  • Service-oriented mindset with coaching and accountability focus
  • Proficient in POS systems and MS Office
  • Desire for career growth within a national organization

Job Duties

  • Lead full restaurant and bar operations
  • Manage cost control, ordering, and scheduling
  • Hire, train, and lead a diverse team
  • Ensure guest experience and hospitality standards
  • Maintain safety, compliance, and food quality
  • Collaborate with airport leadership
  • Conduct forecasting, budgeting, and business planning

Job Criteria

Experience

Mid Level (3-7 years)


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