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Restaurant General Manager

Job Overview

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Compensation

Salary
Range $44,200.00 - $61,000.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule

Job Description

This job opportunity is offered by a franchisee of Taco Bell, operating independently from Taco Bell Corporation and its affiliates. Franchisees are independent business owners who manage their own wage and benefit programs, which can differ among the various franchise locations. This particular position involves working directly for the franchisee, meaning you will not be employed by Taco Bell Corp. but rather by the individual franchise owner. Taco Bell is a well-known fast-food restaurant brand specializing in Mexican-inspired cuisine, recognized globally for its quick service and quality food offerings.

The role being offered is a restaurant management position responsible for ensuring the smooth and efficient operation of the assigned Taco Bell restaurant. This managerial role focuses heavily on upholding the core philosophy of quality, service, cleanliness, and hospitality, known within Taco Bell as the CHAMPS principle. Alongside CHAMPS, the role requires adherence to the Taco Bell LAST system, which is integral in maintaining the standards and operational excellence set forth by the brand.

As a restaurant manager in this franchise, your duties will include overseeing all restaurant operations, ensuring customer satisfaction, maintaining high standards of food and service quality, and enforcing safety protocols. This position requires strong leadership skills to direct, counsel, and train employees effectively. It also demands excellent interpersonal communication skills to engage with customers and team members professionally and courteously. You will be responsible for budgeting decisions, staffing management, inventory control, and performance reviews, making sure the restaurant operates within the guidelines and achieves its financial and service objectives.

The role demands a candidate who can work efficiently under pressure, demonstrating calm and detail-oriented execution even during peak times or stressful situations. It also emphasizes the importance of teamwork, collaboration, and maintaining a positive working environment for employees and an enjoyable atmosphere for customers.

This managerial position typically requires one to two years to fully gain the necessary job knowledge and is generally performed under general supervision, although it includes continuous interactions with customers and employees. Candidates must be ready to work in various conditions, including potential temperature extremes and high noise levels common in a busy fast-food restaurant environment. Errors in this role could lead to dissatisfied customers, employee dissatisfaction, and financial losses, highlighting the critical responsibility this position holds.

This opportunity is ideal for individuals with a deep understanding of restaurant management and food service experience who are motivated to lead a team while ensuring impeccable standards of safety, quality, and customer service at a reputable fast-food chain franchise. The role requires a valid driver's license, access to a vehicle, and current liability insurance, as well as possessing or obtaining a home or cellular telephone to maintain communication. With these conditions met, the role offers a challenging and rewarding career path within the fast-food restaurant industry, allowing for growth and professional development within the franchise system.

Job Requirements

  • High school education or equivalent
  • Comprehensive understanding of all aspects of restaurant management and prior food service experience
  • Must possess a valid drive license
  • Must have access to a vehicle to drive periodically on company business
  • Must have current liability insurance in your name
  • Must have a home or cellular telephone and if not must get one within three weeks of starting the position
  • Requires good interpersonal communication skills to direct employees and work with customers
  • Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise

Job Qualifications

  • High school education or equivalent
  • Comprehensive understanding of all aspects of restaurant management
  • Prior food service experience
  • Good interpersonal communication skills
  • Ability to pay attention to detail and remain calm under pressure

Job Duties

  • Ensure customer satisfaction
  • Provide excellence in quality, service, cleanliness, and hospitality
  • Create and maintain a positive and cooperative atmosphere among employees and customers
  • Enforce all safety rules, policies, and procedures
  • Assist with budget decisions and implementation
  • Ensure adequate staffing within the restaurant
  • Follow specified procedures for inventory control
  • Provide employee training, emphasizing CHAMPS and the Taco Bell LAST system
  • Perform employee performance reviews and counseling
  • Work as a team member to assure constant and consistent customer satisfaction through CHAMPS
  • Quickly prepare customers' orders according to specifications and with the highest possible quality
  • Prioritize work load, always serving customers first, then maintaining dining room, and then maintaining work area
  • Operate all kitchen equipment
  • Acknowledge and speak to customers when possible in a friendly and courteous manner
  • Report any needed equipment and/or facilities repair to the Maintenance Department

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